So, besides the Triumph needing some maintenance and TLC I was rather disappointed in a few things.
As I am concerned, there is no reason that the food on the buffet is better than in the dining room. Food was sub par, upper class food if there is such a thing and I am not that picky. The best way to describe it was bland, over cooked, and luke warm.
The staff were not as warm as I have come to expect from past cruises. Maybe they were at the end of their 7 months, but they appeared as if they really needed a break. Our room stewards were nice enough and accommodating, but their cleaning skills could use some real help. We spoke to numerous people who agreed and had different stewards, so it was not just us. Usually on cruises they make us feel magical...this just seemed like a hotel, nothing special about it. There was no above and beyond.
Balcony was nice to have, not as pleased with the views compared to aft extended balcony which are far better~the best in my opinion. Rooms were no larger than others. Location of rooms were fine. Not to loud from foot traffic. Did have noise transfer from the lido deck above. Would suggest the Empress/deck 7 to avoid that. Rooms were a very tight fit for 4. Not enough drawer space what so ever! 3 small drawers, 2 adults and 2 children...hmmm. Enough space in the closets to hold most of our luggage. I wouldn't suggest 4 in a room if you prefer neatness and breathing room. We did the best we could to stay neatly organized and had minimal luck!