Having read previous reveiws, both good and bad, we weren't quite sure what to expect but hey, for the price we paid, it was going to be a nice break. We have to say, there were an awful lot of people on board who seemed hell bent on looking for problems and making trouble, stupid ones even filming engine smoke! - we felt really sorry for the reception staff who had a lot of abuse thrown at them and still managed to smile and do a great job. Silly moans about sea days - you book an Atlantic crossing, you get sea days for heaven's sake - I do wonder why they even bother, maybe the wrong kind of people are cruising these days?
We had a great time, OK the cabin was a bit noisy during docking but being near the back we knew this was likely. We had a problem with the bathroom light, it was fixed within half an hour. Yes, there were delays coming back due to the weather in UK but that's not anybody's fault and Thomson kept everyone on the ship as long as possible, other companies would've dumped passengers at the airport first thing in the morning and let them get on with it. All the staff and crew were brilliant, very friendly (not like P and O) we saw the Captain and his family everyday in the Lido at breakfast, the entertainment was as good as ever and Gavin, as always, brilliant. The Casino staff in particular were great company!
The lay-out on the Dream is really good, give Thomson time and this really will be a fanatastic ship - we'll be back!