When we arrived at the Port of Miami for embarkation, it was lines, lines, lines. It took us 3 hours to get on board. We later learned that one of the two gangways were damaged and we all had to be processed through a single gangway. I know that stuff happens and I can't blame anyone for accidents but there was no crowd control provided by RCI or the Port of Miami and people (many handicapped) were herded, pushed along and and waited (often in the hot sun) with no information on what was happening.
In contrast, when we disembarked, it only took 30 Minutes from when we left our stateroom till we sat in the limo to leave for home.
We were recommended to book the Promenade stateroom by our Travel Agent. We questioned the agent about privacy and noise and was reassured that we would have no problem. WRONG. When we first entered the stateroom, and looked out over the Promenade we was people directly across from us looking at us. So much for privacy. Keep the drapes closed. The first night there was a parade and music on the promenade that did not end until about midnight. Unfortunately for us there were other events planned for the Promenade that included music well into the night (11PM). So much for NOISE.
On the plus side the staff in all areas of the ship were very pleasant and the ship was always very clean. We booked this cruise because of a major Bridge Regional event. Most of the Bridge activities (3 times a day) were held in the Conference Center on Deck 2. The Ice Ring is on Deck 3 & 4 so that if you are forward and have to get to the Conference Center than you have to go up, walk across the length of the ship and then go down to Deck 2. This is also true if you want to go to the Windjammer for meals. A lot of walking.
We ate at the Chop Grille on night and it was excellent. The service was tops and the food was excellent, however I think the additional charge of $25 per person was out of line. I think that $ 35 per couple makes more sense. We thought that the dinning room and Windjammer food was mediocre. The shrimp cocktail when available were very small shrimp. If you had a good appetite and wanted two of the main dishes there was a $10 charge. The baked goods were not very creative and all the danish used the same filo dough.