My finance and I went on the Crown for a 7 day Western Caribbean cruise from Dec 4-Dec 11. Getting on was relatively painless and we were in our cabin by 1PM. Steward (Bong) was pleasant, not overbearing. The room was a decent size (gotta love the Caribe balconies!) and mid-ship was nice.
Food-We did buffets except for one lunch at the Wheelhouse (amazingly fast service), 2 lunches in the MDR, one night at Sabatinni's and one night at the Crown Grill. All were good, but the Crown Grill was amazing! We each had 4 lobster tails and our waiter kept bringing out more and more food. It was an exercise in excess! Everything was so so good and that meal was the highlight of the cruise.
Service-No one was rude and no one was over-the-top excellent. When we asked for assistance, we were given it.