Let me begin by describing what was good about the cruise.The cabin steward was very accommodating and the dining room staff were very good and wanted to please. The lounge and bar staff were mostly very friendly and efficient. They do no "push" drinks on this cruise, which was refreshing, but were always there when you wanted a drink.
Boarding went well, however disembarking was very slow.
The shows were excellent, some of the best I have seen on the 18 cruises I've been on. The Cirque de Soleil type acts were stunning. The costumes in all the shows were amazing. A couple of the shows seemed to be geared toward children, so were not too interesting. The opera was wonderful. The entertainment in the lounges was also very good.
My cabin was a disappointment. It was very clean but small. I had a "large"
balcony cabin. The beds might have been comfortable except they were sagging. One of the pillows was firm and the other was lumpy, like it was stuffed with rags. The sheets were clean. Hard to tell about the bedspread because it was a dark color. The blanket was worn and not too clean looking, as it was covered with fuzz and some hair.
There were most kids on the cruise than usual. Thye were mostly allowed to run around, push in and out of elevators and be rude. Some of the passengers were not much better. Very very rude.
On this ships the pools and the hot tubs closed at 6 pm which was inconvenient. Deck chairs were so close together that there was no way to get to the ones left empty.
The food. The food in the dining room for dinner was sometimes good (never great) and sometimes not edible. 3 times I had to request a different entre. Desserts seemed to have no taste at all, except for the gellato which was good. There were not many choices on the main dining room menu. No baked potatoes or vegetables to be ordered as sides. The salads were OK. The vegetarian entrees were not very good. The pastas were OK but very bland.
Breakfast in the buffet was the usual cruise fare, neither better or worse than other cruises. The lunch buffet was always the same, not much variety. It was OK in quality. Beverages were a problem. Some days it was hard to get half and half for the coffee, mostly they wanted you to use non dairy creamer. Iced tea was availalbe for lunch but if you came back on the ship after luch the only cold drink available was iced water. Thought this was strange since you could make hot tea. The staff in the buffet were not helpful and not interested in getting something you might ask for.
I would probably not go on this ship again. The price is not that much less, if at all, than other cruises. With a $12 a pay gratuity added it probably is more.