We arrived in San Diego on November 6,2010 a day prior to sailing. HAL had reps at the airport to provide directions to transfer vehicles. Our pre and post nights were arraanged through HAL and the Hotel was excellent the Sheraton Marina Hotel.
Embarkation and Disembarkation was well organized and went smoothly.
We had one of the secret cabins 7083. A great location and plenty of room. Only drawback was that we had three different calls for toilet problems, and they were taken care of.
Cabins were ready about two pm on date of sailing.
We noticed a change in food since last cruising 30 years ago on HAL. The food was not as good as years ago. Service was slow and food was cold in the Rotterdam Dining Room. The Pinacle Grill was excellent and worth the extra $20pp for the steak.
The Lido buffet is open for breakfast , lunch and dinner.
Coffee is available 24/7.
Beverages are the same price as you would pay on land in a bar.You can purchase a $100 beverage card for $90.
Cruise photos are overpriced.
The talks on board prior to arriving at the ports of call were excellent.
The Water Fall Tour in Hilo was poor and they stopped at a local farm for half an hour to buy coffee and nuts. We advised the shore excursion office of this. The tour guide was not well informed. Other tours were excellent. We booked tours through HAL. Only disadvantage was that tours through HAL are expensive and I am sure you could get a better deal on the dock.
The slot machines in the Casino are tight just a money grab.
Most of the items in the shops on board cater to women and they have promo sales everyday.
In light of other reviews the Zaandam was in good repair for a ten year old ship.
Dont miss the 2 for 1 cocktail hour in the Crows Nest everyday and Harvey was the best.
A daily program is delivered to your stateroom and there various activities throughout the day.