Mixed feelings about NCL & the Star: Norwegian Star Cruise Review by M & V of Land
Overall Member Rating
Mixed feelings about NCL & the Star
Destination: Cruise to Nowhere
Embarkation: Los Angeles
It was a good opportunity to check out the ship. We have the Star booked for the May reposition cruise to Alaska. Realizing that it was a booze cruise type of trip our expectations were not that high. So our disappointment with this cruise was not a total shocker.
Embarkation was a nightmare starting with check in. The lady at the counter had no idea how to put four people in two cabins on one credit card. That process took 25 minutes to get through. Then there was the customs delay of two and a half hours before we were allowed to board. For the first half of the delay there was no announcement as to what the problem was.
When we were finally allowed at on 2:00 we went straight for Versailles for a bite to eat. Our server seemed like she hated her job and hardly spoke to us. The food was yet another disappointment. We were all so hungry from not having breakfast we choked it down More followed by a couple of stiff drinks. I must say the bar runner was efficient and friendly.
It was now time to go check out our cabins and put our overnight bags away. Our adult kids had an inside no frills cabin. We needed to have the beds separated and could not locate their steward. We are use to being greeted by our smiling cabin stewards when we board other cruise lines. We did not ever meet any of our stewards the whole time on board and had to resort to calling housekeeping.
Our cabin was suppose to be a partially obstructed view window cabin but was fully obstructed. One of the glasses by the ice bucket was a used and dirty as well as one of the glasses in the bathroom had crusty stuff in the bottom which was promptly deposited in the trash can. It reminded us of the story on 60 minutes about hotels that just rinse and dry previous occupant's glasses, YUCK.
We did thoroughly enjoy the entertainment and casino as well as the barbeque. I found a penny slot machine and kept hitting on it. Each time my winnings went over $100 I cashed out. When all was said and done I ended up winning over $500 after a couple of hours.
Back in the cabin it was time for bed. The walls in these cabins are paper thin and we could hear everything going on in the adjacent cabins. At one point around 1:00am the noise became so loud in one of the cabins I had to bang on the wall. It was followed by them banging back and turning up the TV volume. The bed was horrid and the seam between the two mattresses was a pain in the butt.
Morning came and it was time to test the waters in the buffet for breakfast. Once again we were disappointed with the food. The eggs had three different shades of yellow so I scooped out the color that looked right. The bacon was almost raw and greasy in the pan so I steered away from that. The biscuits were like hockey pucks and the gravy was like water. There was a solo Frisbee pancake in the pan that I had to poke holes in so the syrup would get in and soften it up, BAH.
Disembarkation was our last disappointment with this cruise line. It took 30 minutes of standing in a long line to reach the only one card scanner open to "ding" you off.
We are so glad that we took this one night CTN to check out this cruise line and ship. We are now having second thoughts about spending seven nights on the Star for the May reposition cruise. There were so many negatives as oppose to positives. Seven nights might just send us to the funny farm.
We already have our non-refundable airline tickets booked for our return trip to LA. We are considering cutting our losses at just the airfare and cancel the trip. The other option is to go with HAL or Princess for their 3 day repositions. They all arrive in Vancouver in time to catch our return flight. Well see.... Less
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