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neoRomantica Cruise Review by Paul Red

Home > Reviews > Member Reviews > neoRomantica Cruise Review by Paul Red
Member Name: Paul Red
Cruise Date: October 2010
Embarkation: Shanghai
Destination: Asia
Cabin Category: I1
Cabin Number: 6011
Booking Method: Internet Agency
See More About: neoRomantica Cruise Reviews | Asia Cruise Reviews | Costa Cruise Deals
Member Rating   1.0 out of 5+
Dining 2.0
Public Rooms 2.0
Cabins 3.0
Entertainment 1.0
Spa & Fitness 1.0
Family & Children Not Rated
Shore Excursions 1.0
Embarkation 1.0
Service 2.0
Value-for-Money 4.0
Rates 4.0
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Ship Facts: neoRomantica Review (by Cruise Critic!)
Shanghai to Singapore
We were for warned that the ship was older and that the cruise was geared for Europeans and that we would be one of the few Americans aboard. We booked the cruise for the itinerary.

Dining room service was inconsistent. I didn't get two of my entrees and was served wrong desserts on several occasions. The morning cappuicino and espresso were cold(probably made ahead of time) It was difficlut to get decaf coffee.

The ice cream was runny and we actaully got hot orange juice out of the dispenser. It was not uncommon to clean our own tables off in the buffet Dishes were left everywhere. The selection in the buffet and the dining room were good.

The cabin was clean..our room steward was a joy.

The ship was very outdated and was in need of some major updating. Carpets looked dirty but were just worn out.

There was lots of smoking on the ship and lots of people just pushing ...Again were were warned that the Europeans will just push you out of line.

THE BIG LIE.......This is a very long story and I will try to condense it. We asked to have half our gratuity taken off of the bill We like to tip according to the service received(we are good tippers). We met with Micheal the English speaking host on five occasions. If he had said no you can't do this we would've said ok and dropped the subject. The first meeting he told us that it was possible and that he would contact the American consulate and they in turn would call the IRS. In Singapore we could be detained up to Six months if we didn't pay but he would proceed if we wanted him to. On the second meeting he said that he hadn't heard from our consulate yet. Meeting three he said everything was taken care of and the charges wouldn't be on our bill, however they were still on the bill. Meeting four he contacted us let us know that he called The US Consulate to advise them that they might need to pick up out luggage. He also said that our luggage would be scrutinized and that we should be frightened . When we asked for the phone number of the consulate he said the Singapore authorities would take care of that. Meeting five and hour before we got off the ship the charges were still on the bill. Micheal told us that they would be taken off as soon as we got through immigration... We didn't go to jail and they did charge us...Needless to say the whole thing was a lie. We felt threatened and harassed.

On the positive side the whole itinerary was very educational. The ports were very interesting.

Publication Date: 11/29/10
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