Very disappointed in cruise. Most cruises are known for their food and this one is definitely not. For an Italian Cruise Line, the pasta was over cooked and rubbery. The steaks were either overly fatty or very tough. On formal night they had Fillet or Lobster choice, we had both. The fillet (Medium Rare) should cut like butter or close to it. You had to saw your meat and chew it forever. They will not give you drawn butter with your 1/2 tail of a lobster which was also overcooked and bitter tasting. The desserts - many were pre-made out of box. I saw one day them pulling out Eclairs from a container and they tasted just like the frozen ones from Costco. Their chocolate sauce was squirted out of a "generic" brand bottle. The breakfast buffet was awful. Had some fresh fruit but the pineapple came out of a can. It is crazy busy with passengers and very rude passengers that would constantly cut into line in front of you. If you have the time, eat breakfast in the dining room. More calming and you can order omelets. The soups and sauces they used had no zing to them. Very blah. Food overall disappointing.
If you eat your meals in the dining room - and you only speak English, be ready to be very patient and keep your fingers crossed that you get what you order. I wanted grapes for my boys (which I got before at another breakfast) but he brought Grapefruit. The wait staff's English is very poor overall. Our dinner waiter kept apologizing because he knew his English was so bad. He at least tried - the breakfast and lunch staff didn't even try.
The ice cream was good in the dining room. Every night they had a flavor of the day. Free Ice Cream on the pool deck too all day.
Wait & cabin steward staff was nice but no nice towel animals or personal touches on the cruise. Like chocolates on your pillow at night.
When we left the cruise at the port terminal we had help with our luggage the lady asked how the cruise was and we said not soo good. She said she has heard lots of people complaining about it. We also meet 3 girls from Germany that we shared an excursion with in the Bahamas. They had the same thoughts on the cruise.
If you have kids under 3 - you can't participate in any of the children activities even if you are there.
Entertainment was ok - only had 2 people that sang so you got tied of listening to the same thing every night. It became a joke - here she comes again. The girl sang 80% of the time.
Highly recommend looking at other cruise lines before booking on this line. I only recommend this to someone you don't like.
Good things about the cruise....fast elevators, nice towels, good ice cream. Energenic entertainment team.