I booked this cruise while we were on the Maiden Voyage of the Spirit in December/January in order to take advantage of the 2% onboard savings and the free air program. We enjoyed the Spirit on our first sailing, though we traveled where it was cold, and I thought a warmer itinerary would be fun. We have been on a number of Silversea sailings on Whisper, Shadow, and Wind and hope to get on the Cloud sometime soon. We have also sailed other lines We’re in the travel industry and I am a Certified Travel Industry Executive (CTIE, Certified Luxury Specialist (CLS) and Accredited Cruise Counselor (ACC), as well as a former technology quality assurance lead. I seem to approach a lot of my trips from a QA perspective, and my husband often points that out to me!! This review will focus on this sailing, as I've done comparisons of the other ships, other lines, etc. before.
Travel & Hotel Info
We left Houston IAH on American, and Silversea was nice enough to let us have some say in our itinerary on the free flight promo. That was very much appreciated. We left on a flight leaving Houston at 10:40 a.m. and arriving in Miami at 1:25 p.m. Our only requirements were for complimentary internet, breakfast and 24 hour shuttle. We got all that, and that was about it. We stayed at a Comfort Suites in the highest end room there (lol) and walked to IHOP nearby for a quick dinner. It was nothing like any IHOP we have been to, but we ate.
In the morning, we had an easy shuttle and took the next American flight into Barbados BGT, arriving around our expected time.
The day of our departure, Silversea provided those with flights to Miami, JFK, and the UK a transfer at 9 a.m. to the Savannah Hotel in Barbados where we had a hospitality room (group) with towels, juice, coffee, tea, water, pastries, fruits, light sandwiches, and a couple of hot appetizers. They had an air conditioned room with board games, and we had full use of the pool and beach. Todd and I wore bathing suits under our departure outfits, and we took full advantage of the facilities. Unfortunately, they announced the departure time only to those in the main room, and the "rumor mill" time was not quite right. We stumbled into some of the group loading up and ended up with a few others on a second bus.
The Savannah was OK, plenty of loungers and adequate shade, but the water off of their short beach was natural and 100% full of rocks. Some guests stayed all 4 1/2 hours in that room and did not look around. Others laid at the beach or pool. Some ate and had drinks. We sat under an umbrella by the pool and got in the water a number of times and walked around in the sand. We also had a few snacks.
Arrival & Embarkation
We arrived into Barbados BGT airport at 1:15. We had hoped to see a Silversea rep to direct us or at least signs since a number of Silversea guests were on our Miami flight. No such luck and no baggage assistance either inside the baggage claim or at the Silversea provided transportation. A lady was outside with a list of expected arrivals, but she did not even know her list had the cabin numbers, and she seemed almost unable to manage the group of maybe 14 people. She sent people here and yon and finally got everyone in cabs where no baggage handling was provided either free or at a cost. We all helped each other schlep our bags right into the vans. Then we waited a long time while they tried to cram another couple on, but eventually we proceeded when nobody came. We certainly did not have room for their bags. There was no water provided.
We had a ride longer than the 6 of us in our particular van expected. Traffic was bad, and we inched along. When we got to the port, we were still self-directed with no rep in sight, but since we had been to Barbados before, we sort of told our group where to go and reached the tables with Silversea reps that were requesting cruise tickets.
We then were put on a local bus again with no water and taken to the ship, though it was a very short distance. At that point, we had our ID cards and were told rooms would be ready.
When we got to the gangway, someone took my bag and carried it up, but we were scolded for standing 2 inches from where they wanted us. I am sure newbies in front and back of us were not impressed, and nobody carried their bags or Todd's. Greeting was nice with cold towel and escort to the bar for nice drinks, nuts, chips, and party mix. No canapés or greeting spread for the first time on Silversea. Nobody announced it, but I knew Silversea would have something nice open for everyone somewhere, and I was delighted to find that the lunch buffet was left open until 3:45. Todd didn't come up, as he wanted to wait for the butler, but I had my first of many delightful meals onboard, and I prefer the full meal to the canapes.
The ship holds 540 guests, and there were about 479 onboard or 89%. There are lovely public lounges onboard the ship. Last sailing, we loved the new main bar which was open day and night at that time and just off the lobby. Of course, it is still open for seating, and they have a big screen tv going in the afternoon, but drinks are not served in the afternoon as they were when we sailed over the holidays. One had to go to the Panorama or the pool deck or one's own cabin. This started to make those spaces where we hung out, and a lot of people used the nice space behind the Panorama or other nice shady areas around the ship.
There are 3 hot tubs on the pool deck, and they were at 3 slightly different temperatures. I think it was on purpose and seemed thoughtful to me. The pool was used more than I have seen the pool used on any luxury sailing. We used it a few times ourselves, and I was really pleased to see Todd enjoying the water areas more than usual (not that he doesn't like them, but he never "gets around to it" much). We did not use the spa, steam room, etc. this time. I have covered these areas in my original report, along with the pluses and minuses of some of the locker areas.
The ship is very easy to navigate, and our cabin 647 could not have been better positioned. We were in between two elevator banks and two staircases, and we were just about anywhere in a short moment.
The library and internet cafe are mixed, and there is no divider for the internet section. The conference room is near the theatre. There is also a small card room.
The medical facility is on deck 3, and unfortunately, I had to pay them a couple of visits after slamming my finger in the cabin door for nearly a full minute.
Activities were generally led by the cruise director and two social hostesses, along with members of the production cast. We participated in all of the team trivia sessions. Todd played in several table tennis tournaments. We attended many golf putting contests. Together, we did one shuffleboard contest, and Todd attended several others.
On the sea day, I attended the wine tasting in the Panorama Lounge. This was led by one of the 3 sommeliers, Norman, and he was assisted by one of the others, Simon. There was a white and a red in the tasting. I also attended the cooking demo in the theatre. At the cooking demo, the emphasis was on fois gras. The chef made a fois gras terrine that everyone got to taste and a seared one that nobody got to taste. I had ordered this through our butler the day before, and he arrived that night with two beautifully prepared plates and a full table setup. On the sea day, they also did a bridge tour and a galley tour. I tried to sign up for the galley tour long before the deadline, but it was already full. I would not have been able to go due to my accident anyway. My accident really put a damper on the sea day and the last 1/3 of the cruise. I was on my way to arts and crafts to make a bracelet when I injured my finger in the door. Also in the arts and crafts department, they had origami lessons. There were Italian, French and Portuguese lessons, too. I believe there were card games. There were some classes from the spa on detox, acupuncture, botox, etc. There were two enrichment lectures on the sea day based on geology and Barbados. We enjoyed the things that we did, and we got some logo prizes at the end for participating. One night, we played blackjack at the casino before dinner. I won $5, and Todd won enough to pay for the two tours we did. We did not go back after that, as we were happy with our winnings. Also, there is a full exercise program and dance lessons with the ballet duo available at no additional cost.
There was a captain’s party on the formal night, and like last time, it was split between The Bar and Panarama Lounge. There was also a Venetian Society one night in the theatre. There was one couple that was honored for going over 500 nights. They will receive a complimentary 14 night cruise.
The pool deck was a bit more crowded than our last sailing on Spirit due to nicer weather, and the deck staff was not as quick to remove towels. They were not usually resetting up towels like they usually do on Silversea, so we'd have to go seek a towel. Also, though there were more waiters than we have ever seen, but if you weren't sitting at the dining tables, you had to go ask for service. The pool deck service has always been over the top before, so it was a step down even though there were probably twice as many servers. They just seemed to be wandering sometimes. They were happy to do anything when asked.
Some people did not think that the dining service was that great. Ours was fine to good. At lunch, it was not always easy to get wine without begging, and they rarely carried the plate to the table anymore, which is something I really enjoy them doing and something I really needed for 3 days. Breakfast service is the best we've ever had, and the other service was better than on the maiden voyage on Spirit.
Our butler service started slow. We received the Bvulgari toiletries right away but wanted to try the new ones. We did get those after a few hours. It took about 5 or 6 hours to get our bags unpacked, and we had to let the butler repack a few hours before we were ready. Other than that, the butler and cabin service were exemplary. Several days, we received beautiful snacks at cocktail hour - things like huge mussels, crab dip on crackers, chilled shrimp with cocktail sauce, pate, crab claws, and meatballs. He knew that I liked limes and brought them automatically after a discussion on exactly how many I would need each day. He always kept our chardonnay stocked and our soda and ice, too. He, along with our room attendant did a wonderful job with the suite. When we ordered room service , it took so long. I tried to give up and go eat upstairs at noon when they opened and left for a tour at 12:10 (I was told the meeting time was 12:30 to make it to the tour at 1 pm) and went down to the tender. They had just left without me, and I missed the tour after getting over on the tender and finding they had left by 3 minutes after time even though they called the boat to see if I was on it. The head butler did not know this, yet he came to apologize for the delay with room service, which was caused by them calling to say they were not happy with the quality and were redoing the order. I thought that was very classy of the head butler to make a visit, unlike the shore department who did not bother to start lunch early anywhere in order for anyone to have lunch.
Sometimes they served drinks in the theatre, which was something that was missing on the maiden voyage, and this was very welcome.
The reception staff was also very courteous, and the bar staff remembered everything all the time and were so courteous and efficient.
We always love Silversea service, and it a major factor in why we sail with them.
Port & Shore Excursions
We overnighted in Barbados on the ship, and I paid a couple $20 to take me around for an hour for some photos and to explain some of the historical and picturesque sights. They took me to a beach that had some hurricane damage and down into Bridgetown and some other places. It was enjoyable. Elsewhere in the review, I talked about our day in Barbados at the Savannah Hotel at the end of the cruise.
The first port was Dominica. This was the only new port for us based on the originally scheduled itinerary. I went on the aerial tram tour. They brought an old rickety bus, which was not exemplary of Silversea, and it broke down 7 miles up the road. We were safe and looking at a beautiful volcano, but two ladies were uncomfortable and trying to talk everyone into going back to the ship. Twenty minutes later, we were rescued and divided into two vans that were still full but were more of the style of what Silversea should have sent in the first place. The tram ride was very interesting, and everyone crossed the foot bridge in the rain forest. There was some light climbing and hiking. Photos don't do it justice. We never got to see the 5 waterfalls like the description, at least not water falling but could hear them and saw a couple of rivers coming off of them. It was worthwhile, but I would not go again. Todd did the accessible tour. He went to Morne Bruce viewpoint and experienced a lovely view overlooking Roseau and could see the ship and also some rain forest. Next, they went to the botanical gardens and saw birds and some flora and fauna. It was small and had a lot of hurricane damage from Tomas that had just come through. There was not a lot to see except some nice views. They went on a long drive (at least 30 minutes) with nice views, first along the beach and then up a mountain in the rainforest to Jaco Falls. There was about 45 minutes there, and some of the bathrooms were not great. They walked down a steep area with a lot of rocks. Todd wanted to get in, but there wasn't much time since he had stopped to take so many pictures. At the end, both tours offered both a rum punch and a non-alcoholic beverage. Todd dined on the pool deck after his tour, and I dashed to the buffet. The people that went on the whale watching and dolphin tour mostly saw dolphins. I think the people that did the emerald pool enjoyed that one. I also went inside the market area and also toured the visitors center and walked a ways down from where the ship was docked for more photos.
The next day, they flipped the itinerary around and went to St. Kitts instead of St Barths. Todd did not get to the ship. Last time we were there, he golfed at the Marriott, and I went to the casino and pool and beach there. This time, I walked quite a distance up and down various streets and viewed some old churches and other buildings, along with a brief look at the touristy shops at "The Circus".
We never did go to St. Barths due to the safety issues and damage from Tomas. The captain spent a long time circling around Phillipsburg in St. Martin, but there were 25,000 people there from large cruise ships, and there was no slots, so he went to the French side where it was necessary to tender. We were a long ways out, and the tender was a 20 or 25 minute ride. That is the only thing I saw since the tour abandoned me, and we have only been to the airport there. I just got right back on the tender since I was upset.
In Bequia in the Grenadines, many people just jumped on the back of the trucks sitting there for island tours. We did that last time and went to the fort and turtle farm and a beach. There were water taxis to take people to the beach, and I think Silversea organized a beach tour and also an island tour. I walked all around the waterfront as far as I could and took a number of beautiful photos and walked the little beach there. A number of people sat around at the little restaurants and bars there and had cocktails. I walked over to the vegetable markets to look around and also went to watch some local fishermen working with fish. I stayed there a while, as I was enjoying that. There were a number of people who had zodiacs docked and were coming in and out from yachts offshore to get things at the markets. The iced tea and chilled water at the tent where guests were to wait for the tender was a nice touch.
We adore the verandah cabins. The rain head shower is nice, and the shower is tall enough. Todd finds the space a bit snug, but it is fine for me. The tub is a luxury size for a cruise ship, and I love the nice rinse off spout that they installed.
The cabin had plenty of storage space everywhere. There are two TVs controlled by one remote. This time, we had no issues at all with the system, and there are over 400 movies from which to chooses. We enjoyed several recent releases.
Our drinks of choice were always there, we never ran out of anything, and after a very short conversation with the butler the first day, the things we did not need were removed to allow space for what we liked.
We had nice fruits and orchids, and we had champagne on ice upon arrival.
The verandah was very inviting in warm weather, especially since the loungers will lay back, and with footstools and a nice table, it is just a terrific place to be.
I enjoyed the buffets at lunch the most. The dining room was full, but they are using a sharing concept to help with this (optional). On the days that Todd did not come up, I always shared, and I really enjoyed the conversations. The restaurant was always open for course by course lunch, but I was enjoying selecting my own fruits and salad ingredients. Todd liked the meats and vegetables a lot. There were mostly cold soups at lunch, a disappointment, but there was a delicious squash soup one day.
Most days, the lunch buffet has a regional theme. There is usually an Asian item (a couple of times, it was a chicken curry, and the other days, it was Thai or Chinese). There was always a carved meat, quite a few fresh vegetable dishes and a few nice dishes. One day, there was a nice boulliabase.
Also on the lunch buffet are beautiful lettuces, a variety of dressings, salad toppings, a salad of the day, sushi, sashimi, gourmet cured meats, fresh pastries, a cheese trolley, gourmet ice cream and sorbet, and fresh breads.
The fish was the most disappointing since it was usually dry and overcooked, but the last day, there were large, nice sea scallops.
Todd enjoyed a burger a couple of days on the pool deck. Another day, he just got onion rings. We shared a pizza one day. I heard one lady say she didn't want her food anymore because it was taking too long. It can take a while since it is cooked beautifully to order, so if you want a quick bite before dashing off somewhere, this is not the venue to use. If you are hanging out, it is a lovely option, and you can get your food at your pool chair or the table. There is a full menu on the deck.
There is a full menu for the room with very nice choices, and you can get the restaurant offerings during meal hours. The day after I hurt my finger, we stayed in a lot since I was in pain, and we had a nice room service lunch. The tables that they set up in the Spirit verandah suites are larger than on the other ships since there is more space. Todd had French onion soup, and I had tomato basil. I ordered a pesto pasta, and Todd ordered steak.
At breakfast, you can go to the restaurant for the course by course service, it was never crowded. You can also go to the buffet. For the first time at the buffet, my waiter always asked me if I wanted to order anything such as eggs, waffles, etc., and things were prompt and beautifully prepared. They have asked Todd before, but I have never been asked. Daily, a variety of fresh fruits were carved throughout the service time, and there were other varieties of fruits and gorgeous berries. They had piles of smoked salmon and cheeses. There was ham, bacon, sausage, potatoes, beans, pastries, yogurt, and cereals. The pink grapefruit juice was so delicious that it tasted like I was drinking a grapefruit ( I was!!).
We went to La Terazza one night. We had soup and an antipasto platter and salads. Todd had sliced steak, and I had wonderful osso bucco. Todd had the tiramissu, and I had the panna cotta. I didn't like it because it had nutmeg in it. Service was nice, and the restaurant was quiet and relaxing. We really enjoyed our evening there.
Early in the cruise, we went to hot rocks. I ordered the veal chop, and Todd ordered a steak and a couple of shrimp. The server insisted that I order sea bass, but it was not like any sea bass I have had and was too fishy to eat and likely was not sea bass. I normally love the sea bass on Silversea. We had salads, and Todd had a baked potato. My veal chop was divine, but there was no way I could finish all of it. Todd had the same issue as last time with it cooking before he could eat it and getting too done. The restaurant is so popular now that it is hard to get in if you don't reserve early in the cruise. We had a second reservation and gave it up. We had a great evening and really enjoyed the Filipino singer that sings up to the diners from the pool deck.
We enjoyed our dinners at the main dining room, though there was often no fish choice besides the daily salmon choice. I ended up ordering other things. I couldn't order vegetarian due to it always having mushrooms, but I always found something like pheasant or shellfish or something. On formal night, I asked to have my lobster prepared without butter, and I loved it. Since the shows were at 10:15, too late for us if we finish dinner at 9:30, we adjusted our schedule to 8 or 8:30 the two nights of the production shows and went to the Panorama beforehand and listened to Amadeus and the DJ music and relaxed. It actually made for a complete evening doing it that way. One evening, we dined with a couple that had been married 61 years, and we had a wonderful time with them working our way through all 5 courses. Evenings were great until I hurt my finger, and then we just watched movies after dinner. That was fun, too. I just couldn't sleep.
On the night of the pool bbq, it was just hours after I slammed my finger in the door, and I just had 4 crab claws and one rib, and Todd had 3 ribs, and I was just in too much pain, so we left about 15 minutes after it started. This event is not our thing, but we liked how this time they put smaller tables for 6 or 8 vs. those long tables we have experienced on most sailings. The main dining room was open, but I was not up to it.
We did not go to Seishin or Le Champagne. Seishin has two teaser menus and the main degustation menu, and you can pair with complimentary wines, wine pairings, or sake pairings, and there are different prices for each of these choices. Le Champagne is so beautiful on this ship, if I was going to go there, it would be on this ship, but many times, I know that the menus are too exotic for Todd's more meat and potatoes taste.
I found this to be weaker than it has been on other Silversea cruises since there was no guest magician or comedian or cabaret act. Last time on Spirit, they offered the shows twice in an evening, and I know that was short-lived for only one or two cruises. This sailing had two production shows, both are repeats for us from the maiden voyage 10 months ago. Only Keeva remains from the original production company, and I feel the original entertainers were better, though this group is good. The Rocketman show was not nearly as good as with the other group. Same with Dawning of Aquarius. There was a Taste of Things to Come show that was very short. It was on the pool deck. On the BBQ night, there was a show by the production company. We were not able to attend that due to my accident. There was no guest performers at all, and that is a first time for us ever on a luxury ship and was a disappointment. Several nights, they had movies in the theatre, and those were on the TV anyway.
There was live entertainment on the ship and DJ sets. Any we attended were quite pleasant, but the timing was not always just right for when the people were in the particular lounge.
STARS was so crowded on the nights of the lack of live entertainment in the theatre that we could not even get a seat or get to the bar, We tried several times and never stayed over 5 minutes since it was just too full.
The butler packed for us before dinnertime, and we kept our bags in the room and put them out before the 11 p.m. deadline, keeping out a few things for our day at Savannah Hotel. I had a short breakfast because we had to be off the ship for our ride to Savannah at 9, and both the doctor and the restaurant didn't open until 8 a.m. We did not get the luggage assistance that I requested, but we did alright and easily located our bags in the terminal. We took the shuttle over to Savannah, it probably took 30 minutes. We had easily opted out of the charity donation, and there were no unexpected charges on the bill. We had the two tours and my $606 and change doctor bill. There was a sort delay of 15 minutes for passport pickup which also made it a challenge to go to breakfast and the doctor, but I managed it all.
This was not our best Silversea cruise due to a few issues with the shore excursions and the handling of my accident, but it was mostly very enjoyable. Our cabin was excellent, dining service was mostly excellent (beverage service was good but not excellent in the dining rooms). The shore staff size needs increased, and they need to take a look at getting back into treating people to a more luxurious tour style. We relaxed so much all around the ship, in our balcony and in the cabin, and we enjoyed every activity we attended and wish we could have made even more, though we gave it a valiant effort. I did a blog, which is a work in progress at http://www.luxurycruiseandland.com.