I'll start off by indicated that my wife and I have cruised with P&O, and we loved the experience on both occasions, the ship was the Pacific Dawn.

The journey, with Royal Caribbean, Rhapsody of the Seas, started with our local travel agent, where we booked the cruise, and the booking included 8 people. I looked over the decks on the Royal Caribbean, Rhapsody of the Seas liner, and decided to go with the interior stateroom category M, on Deck 8. It appeared to be large, with plenty of room, more about the room later. The travel agent from the start had great difficulty in answering our questions, we are still, until this day, unsure if this was their problem or RCI problem!

When we booked the cruise all 4 groups of 2 people received a $200 on board credit. We asked for this in writing, so that we had no issues after our cruise, but again this was never received. As expected 5 days into the cruise we checked at the perser's desk,aboard the ship, and we needed to fight them to get the credit put on out on board statement. The service personnel, were helpful but the fact that our travel agent, after the ship ring them, was not very civil with them, did not help the situation. I also asked for travel tags from both the travel agent and RC Australia, directly. I finally got them, they were just plan blue pieces of sticky paper, nothing on them. I printed off my own tags and that all worked fine. I was unable to print off the tags for two of our group so when we arrived at the pier they needed to line up fill out the tags, attach them to their bags before they handed them to the baggage handlers. Now how hard is it, for RCI, to send each passenger their our luggage tags so they can attach them to their bags before they even leave their homes. This way there are no hold ups at the pier?? Read more