The ship was very disorganized and although we did exactly what they told us to and when they told us to do it, it took an hour and a half of waiting around to get a tender to take the 30 minute ride to get to Belize. We were told it would be 20 minutes by the Valor people. The number system they have is ridiculous and did not work at all. The staff seemed to care less if people missed their excursions. It was the worst experience ever at getting on a tender and getting to a port we have ever experienced.