Vision of the Seas Review

3.5 / 5.0
1,209 reviews

Experience of a Lifetime Cruise

Review for the Eastern Mediterranean Cruise on Vision of the Seas
User Avatar
ELAINEMAURICE
6-10 Cruises • Age 70s

Rating by category

Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Service
Cabin

Additional details

Sail Date: Oct 2010
Cabin: Large Ocean View Stateroom

We were traveling with another couple and we drove to Venice from Germany and the last leg of the drive, from Padua into the Venice port was frustrating. The driving directions were extremely poor and we were unsure most of the way. We eventually got directions to the port area and made it. Hooray! Embarkation was relatively smooth; checked in, got our Set-Sail passes and received our luggage within a few hours.

Our room was lovely, a large outside stateroom on the second floor...standard in most ways...perfectly adequate. Our one disappointment was that there was no refrigerator in the room. That was a first for us. The steward explained that the suites on the upper floors have refrigerators, but we weren't so lucky. I began to realize that this was an older ship, and then it was mentioned that this ship was to go to dry-dock in November for refurbishment. Now I must say that it was a lovely ship. What is needed probably is an update in spots...like mini refrigerators in all the suites...the ship could use some specialty restaurants, especially for those longer cruises when the food in the dining room starts to get on your nerves. Our steward was Frankie and he was wonderful and he was responsive to all our requests.

We usually try to go to the Dining Room. We enjoy being served instead of the rigors of the Windjammer where we try to negotiate getting a table, balancing our drinks on a platter, etc. The breakfasts and lunches in the Dining Room were lovely and again, the staff was responsive to all our requests. I love the breakfast bar and the lunch bar in the Dining Room where you have a lovely selection of cereals for breakfast and salads for lunch. This is a lovely addition to the Dining service. I always enjoy the interesting hot and cold soups on board. Our dinner table was lovely and we joined with the table next to ours for a table of 8 (lovely people). Our head waiter was Carlos, his assistant was Charlene and our bar waitress was Gloria Gloria. All were absolutely wonderful. They were extremely helpful and responsive. They would have our standard requests ready for us at the table when we arrived. We cannot say enough about how wonderful our Dinner staff was! They were so friendly and just wonderful. My only real complaints were with the service desk and the internet service. The internet service was extremely slow and extremely expensive. When I complained at one point, the service desk person was not particularly nice or sympathetic. At the prices they charged, the service should have been much, much better. That is a real turn off to me and to a lot of people. No one minds paying for service, but the service needs to be good. On several other occasions when the service desk was called, they were very unresponsive. In one case we were wanting to borrow a wheel chair for someone who had fallen. Getting the wheel chair involved at least 4 separate phone calls to the service desk. The only service person who was helpful was June and she eventually followed up and got us the wheel chair.

Cabin Review

Large Ocean View Stateroom

Cabin F
previous reviewnext review

Find a Vision of the Seas Cruise from $389

Any Month

Get special cruise deals, expert advice, insider tips and more.By proceeding, you agree to our Privacy Policy and Terms of Use.

© 1995—2024, The Independent Traveler, Inc.