When we arrived at Malaga airport, we had disabled assistance from the plane to the couch for our transfer to the port. When we got to the coach it was two thirds full and we thought we had held it up as all of the passengers seemed a bit cranky... an hour later, still on the coach and waiting to fill 4 seats we realised why they were cranky as they had been on the coach for 2 hours now and the staff just kept saying "we need to wait for more passengers and fill the bus before we go to the port"... this was our first complaint as the company appeared very inefficient!
So on we went to the ship, embarkation was good... no problems, fairly straight forward.
Once onboard we made our way straight to our cabin to see if it was ready, which it was. First impression was great, good size, double balcony... large enough room, nice bathroom and clean beds...
First impression was great, good size, double balcony... large enough room, nice bathroom and clean beds...
On closer inspection of our room we found that the balcony was never cleaned, the furniture was marked by dirty shoes and pen marks, and the toilet seat had been scrubbed so hard the white lacquer had come off!!
the buttons on the headboard had all been ripped off and our suite attendant did not restock our out of date fridge after being asked more than 5 times during our cruise!