Grandeur of the Seas Review

Not for small kids AT ALL

Review for the Western Caribbean Cruise on Grandeur of the Seas
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montrosegohl
First Time Cruiser • Age 40s

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Sail Date: Sep 2010
Cabin: Junior Suite
Traveled with children

First, let me premise this review by stating we did not choose this ship. My in-laws were extremely generous in taking us on a family cruise, but we did not have the chance to participate in the planning. The travel agent recommended Royal Caribbean because of their "amazing" children's programs. She was not a good agent . . . she also told my in-laws (and us) about things on the ship that were not even on the ship (an ice rink, for example) and constantly gave us the wrong information (telling us we couldn't bring any food onboard, including baby food, that all of the snorkeling boats have "viewing boards" for our preschooler to use, etc). We also found out through talking to friends that a crib was not going to fit (or would be a tight fit) in an interior stateroom with the sofa bed pulled out, so we decided to upgrade to a junior suite. (Great decision after seeing the rooms!) The horrible travel agent also lied to my in-laws and said we were upgrading to get away from the family!!! She created a lot of unnecessary tension and problems for our family because of this lie. Lesson? Don't use a travel agent! You can book a cruise yourself online with fewer problems and less money, and you don't have to go through an agent every time you have a question. (I especially wouldn't use one like this lady, who tells her clients NOT to take their kids to Disney World, that cruises are better. I have not talked to a SINGLE person who felt a cruise was good for kids at all, let alone a better idea than Disney World!)

Anyway, enough about our horrible travel agent.......don't use one.....take a little time and book your own vacation. Onto my review of Royal Caribbean's Grandeur of the Seas....

STAFF: The staff was absolutely terrific, especially our room attendant (Sandra). She went above and beyond to make us comfortable, and was great with the kids. She even got us some slippers since our travel agent said we were supposed to get some! We didn't interact with many other staff members, just at dining. We did "MyTime Dining," so dined in the Windjammer Cafe for every meal. We pretty much had the same staff each meal and they were all incredibly helpful and interacted well with our kids. ALSO - during the mandatory emergency drill, they were very kind and didn't make us stand in lines with the rest of the guests, since we had little ones and they didn't want us to stand in the sun. They also let us leave before all of the other people, so that we didn't get caught in the crowds going back to their rooms.

Cabin Review

Junior Suite

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