We loved the itinerary and the price was right, so having sailed previously with other cruise lines (Princess, Celebrity, Royal Caribbean, Regent Seven Seas and Oceania) we decided to give Norwegian a try. BIG mistake!
On the upside, the ship's public areas were spotless, some of the featured entertainment was excellent, most of the staff was very friendly & helpful, and our one meal at a specialty restaurant (Papa's Italian) was really quite good. Unfortunately, multiple problems both big and small made this a cruise line we would NEVER recommend to anyone:
-- Spare blankets and pillows stored underneath the couch had disgusting brown stains on them.