Eurodam Cruise Review by kangarooboy: Total disregard for dining booking
Overall Member Rating
Total disregard for dining booking
Destination: Canada & New England
Embarkation: New York (Manhattan)
We stayed at the Casablanca Hotel in New York it was very good, close to Times Square yet quiet inside.There were four of us on this cruise my wife & myself plus my friend and his wife.A short taxi ride to the ship. But checking took over one hour, not enough staff & the ones that were there chatted with us too much. We booked over a year in advance through our local travel agent & several times we checked that we had booked for Early Dining but we were extremely disappointed that we were told to just turn up any time. We have been on 7 cruises and we like to have the same waiters & build a rapport with them.We spoke to the waiter in charge but he had no interest in our feelings or that we had booked so early for this.The dining room on other ships is a very large room on 2 levels seating about 1,000 but this one had people separated we
preferred one large room.
Eurodam is a beautiful ship, our cabins oceanview with obstructed views were very good. More Our friends regretted not getting a balcony but my wife & I get up early & leave the cabin as soon as we bathe.The gymnasium was excellent.
The entertainment on board was the best we have seen on our 7 cruises; a comedian Marty Bill (?) was excellent, so too were the singers & dancers,the magician. Not one bad show.Shopping on board did not have as wide a range as on other ships.
Onboard activities were good but no golf putting competition or hairy chest contests the atmosphere was more reserved on this ship. However high tea, art auctions, string quartet, dancing lessons were very good.
Service was excellent except for the dining mistake which they would not correct.Newport was our first port & we went to Breakers the vanderbilt mansion , this was a highlight, then Gloucester & Boston which was very interesting,then Bar Harbor Maine but we wasted too much time in Arcadia Park & did not see the lower port area & try the Maine lobster.Halifax was good with its Citadel & especially the city gardens, & Peggys Cove was another highlight despite the long drive;the next port was Sydney but there was not much there.The port of Charlottetown was lovely & we took a horsedrawn trolley ride ( 12 passengers) around the lovely old style town; next day at sea then Saquenay not much to see really but we loved the fiord & especially when the Eurodam stopped at the statue of Our Lady & they played Ava Maria by Celine Dion, it gave us goose-bumps.Then we arrived in Quebec & had one night on board before disembarking. The old town of Quebec was the highlight for us.Disembarkation was quick however the taxi line took about 25 minutes.
In summary, it is a good ship, good service but we were so upset about the early dining error ( it was important to us) that they could not bother to correct, that I don't know if we can trust them again. Less
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