Crown Princess Review

4.5 / 5.0
2,240 reviews

Princess a disappointment.

Review for Canada & New England Cruise on Crown Princess
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D Midgley
6-10 Cruises • Age 90s

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Additional details

Sail Date: Oct 2010
Cabin: Balcony

Having cruised approximately ten times on various other lines I would rate this one 6 on a scale of 1 to 10. Expecting Princess to be exceptional, we were disappointed. We heard complaints from many other passengers who had cruised Princess before and said it didn't used to be this way.

We especially did not like the configuration of the ship. Other cruises have a comfortable lounge from which you can relax and see the view. Princess has used any potential for a lounge for additional money makers. The best view on the bough is taken by a large, expensive spa and gym. (It should be a lounge) and the stern with a $10 a person charge called the Sanctuary. It was always empty and a turnoff to many passengers we talked to. There were few outside areas with shade and view so we were grateful for our balcony.

The theater is too small so shows were repeated and still could not accommodate 3,600 passengers. The large TV outside which should suck up a large number of passengers served no purpose when the temperature turned to 48 degrees, specifically the day at sea which was the only marginal weather we had. We spent a lot of it in our cabin since every inch inside was overcrowded. This ship should stay in the Caribbean for sun worshipers.

Cabin Review

Balcony

Our cabin with balcony was fine, however, not comfortable to watch tv. It was high on the cabinet and hard to watch from the chairs.

Expecting Princess to be exceptional, we were disappointed. We heard complaints from many other passengers who had cruised Princess before and said it didn't match up.

We especially did not like the configuration of the ship. Other cruise lines have a comfortable lounge from which you can relax and see the view. Princess has used it's prime viewing space as additional profit centers. The best view on the bough is taken by a large, expensive spa and gym. (It should be a lounge) and the stern by a $10 a person charge called the Sanctuary. It was always empty and a turnoff to many passengers we talked to. There were few outside areas with shade and view so we were grateful for our balcony.

The theatre is too small so shows were repeated and still could not accommodate 3,600 passengers. The large TV outside which should suck up a large number of passengers served no purpose when the temperature turned to 48 degrees, specifically the day at sea which was the only marginal weather we had. We spent it in our cabin since every inch inside was overcrowded. This ship should stay in the Caribbean for sun worshippers.

The tour desk always had a line and was only open 8:00 to 10:00 and getting information from anyone was almost impossible.

The buffet food was less than exceptional, however the dining rooms were generally better.

The change in itinerary, cancelling Bar Harbor, turned a lot off. One day we tendered was an hour or longer wait to get a tender. It didn't seem they had enough tenders for 3,600 passengers.

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