“Very bad experience”
Cruise review of MSC Lirica

LTRX MSC Lirica 2 Very bad experience
Member Since 2010
No Forum Posts
No Helpful Votes
Overall Member Rating
This is our second [AND LAST!!!] cruise with MSC, but we have taken over 3 dozen cruises, all told. First let's start with your review of the ship: nothing is prepared at tableside-not risotto, nothing. Their only claim to fame, is the pasta made for lunch outside every day. But I digress: let's start with the children. We were told [by staff] that kids are free and they were everywhere. Usually not a problem, except these yelled, screamed, cried & carried on with no control from their parents [or anyone else (again told by staff they were 'Italian')], literally all day long.

Smoking=know we were in Europe [we were actually there a week before the cruise], but passengers ignored smoking restrictions everywhere, they smoked whenever and wherever they wanted=again no help from MSC. Rudeness was rampant-things are different in Europe, but this seemed more than usual, cutting in on lines, in the elevators, etc.

The food was mediocre, at best. Almost all the buffets were cold by the time you got to them. Service was almost nonexistent-waiters forgot food, who got what, to bring what was requested, to ask if your meal was good [and there was little supervision of help].

Service [LACK OF IT] seemed the order of the cruise. The employees attitude seemed to be 'not my job' and I can't/won't help you. Example-if you didn't take a ship's excursion, you were not supplied with any inforamtion about the port you were in, none. And if you asked, were told I don't know. Instead of trying to be helpful, the crew was actually an obstacle; shops didn't wait on you, etc. The crusie staff seemed more interested in talking among themselves, than serving the passengers.
Overall Ratings
  • Cabin
  • Dining
  • Embarkation
  • Enrichment Activities
  • Entertainment
  • Family & Children
  • Fitness & Recreation
  • Onboard Experience
  • Public Rooms
  • Rates
  • Service
  • Shore Excursions
  • Value for Money

Cabin review:


Port and Shore Excursions

Don't take a ship's excursion, the thing to do is to take the tour train/bus that the island provides. On/off all day, no restrictions, and you see everything you want.

Not my wife's favorite port, she's gotten sick here before. But this can be an interesting place to walk around central square and town. we actually went to Portofino [again] and it's always very pleasant and interesting.

Read 238 Genoa Reviews
This can be an interesting port. Tour required, they take to to the markets and then to the blue and white little town, that has become a tourist trap. With a good guide, it can be very interesting.

Published 10/14/10
Thank LTRX
No Helpful Votes
Read Cruise Critic’s MSC Lirica Review
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?