The crew and staff of the Oosterdam did an excellent job for 99% of the trip , what spoilt it all was the total lack of control over the 3 hours of misery to see the us custom officers, people standing and stuck in the corridors for two hours , two people fainted to my knowledge , why not a system to cope with the known amount of people???
Then the chaos that ensued with practically every one claiming "EXPEDITE" tickets to shore and luggage ( now there an oxymoron if there ever was one) the de-boarding process.
I am sure it was not planned , I am a 3 star almost 4 member of HAL cruising and will continue but beware fellow cruisers if you see a large amount of non residents and you are entering San Diego !!!
over all very suitable for two people we had a smaller balcony than the last trip but we were aware of it ahead of time .. cabin was fine