We sailed on the October 2, 2010 itinerary to New England and Canada.
The Glory is well-maintained, and taken care of in a good way by the crew, when they are working. The weather was spectacular; unfortunately, The Glory was not.
Just some of the highlights/lowlights.......
Our cabin was spacious, as always; this time, with two windows that made the cabin nice and bright. Unfortunately, we had a cabin attendant that thought even making the bed was just too much for him. Our cabin started dirty and stayed that way until we finally had a meeting with the Staff Captain (Hotel Manager)and relayed our concerns. Only then, after three days of having half-hanging (off the rod) drapes; dirty mirrors; dirty glass shelves; broken lamp shades, was anything done. We thought that the cabin attendant was to care for the cabin. We the passengers did that for him.
The ship - Whoever designed the Conquest Class of Carnival ships did not keep the passenger in mind at all. On The Glory, you simply could not get from point A to point B without some nifty maneuvering. To get to Guest Services(Deck 3) from our cabin (Deck 6) one had to go to Deck 5 to go forward; then, go down to Deck 3. There is either a restaurant or a galley in the way to get from one place to the other, save for Deck 5. Many of us simply took matters into our own hands and wound up parading through one of the restaurants to get around Deck 3.
Dining - We were cared for in the dining room by (who is, in our opinion) one of the best waitstaff on any cruise line. He was our waiter on our first Carnival cruise, and he is simply fantastic. The Maitre D, Hasan, assisted by Patricia are also two of the best we've encountered. The main dining room meals are still some of the best in any fleet. The Red Sail Lido buffet is the standard fare for breakfast; at lunch and dinner there are some nice deli-type touches, a Mongolian Wok station and some other nice touches. We had dinner one evening in the Emerald Room, the specialty restaurant. It simply was, in our opinion, not worth the additional $30 per person. The service; appetizers; and, desert were excellent, not so much the steak or the lamb. We had better steak in the main dining room.
Our one main concern about The Glory is that she does not live up to many of the high standards Carnival has been trying to achieve. There seems to be a "disconnect" throughout the ship as to service - sometimes it is great; many times abysmal. For sure, the vast majority of the crew is not proactive toward the guests. This cruise was simply not what we've come to expect from Carnival.