When we first arrived there was an error in the booking of our cabin. We booked a deluxe balcony, one of only 5 on the back end of the ship, but ended up in a deluxe (?) double with picture window. So straight away we were quite annoyed, but had to lump it as the ship was sailing full capacity of passengers. We will be getting a refund on the balcony cost.
Anyway, back to the ship itself. The room was clean, but tired in the bathroom. A bodge job had been done on the tile grouting. The toilet seat was old and chipped. The cabin attendant, Luis, was from Hondouras in Mexico, and nothing was too much trouble foor him. He was very proud of his work and started work about 5am until gone 10pm.
The Ocean Theatre had no air conditioning for the whole week. The lower corridor carpets are thread-bare in a lot of places. But we believe a few million is going to be spent on a refit after October. The food is plentiful and very well cooked. An extra charge in the Oasis restaurant is well worth it. They cook the best steak I have ever eaten. The extra charge of £15 per head is well worth it. The term used in the beachcomber restaurant is a bit mis-leading. They advertise it as self-service, but that only applies to the salads and puddings. All the hot food is served by the chefs over their hot-plate counter. But it is all still good grub! The Island restaurant is a help yourself buffet, but waiter come to your table with drink, and you have table cloths here. The coffee from the machine is a bit strong and if you like a strong cup of tea, use two teabags.
The entertainment is a bit butlin-like, but not un-enjoyable. The pool is more like a fishpond-size and had a bit of a green hue all week, so we didn't bother going in. Five people would have been too many anyhow. Apparently it is filled with filtered sea water. There are no plunge pools or hot tubs either, so this is it for cooling off. There is not enough room on the very small sun decks to accommodate the sun-bathers. They were crammed together likes sardines. To get a good view of the arrival in the port of that day, you had to pick your way through sun loungers to the rails on the sun-deck, and if you had more than a bikini on, got glared at by near-naked passengers that clearly thought you had no business to be there, it was very territorial. There were a small amount of shops on this ship, the usual trinket shop, perfumery, clothes and sweet/cigarette outlet complete with a small selection of soft toys and a limited pharmacy selection. The toilet system broke down 3 times on our pipe system, but was quickly repaired by the engineers. The public toilets were nice and clean (they were situated next to the main entertainments venues shops and restaurants). We feel that cramming 1500 passengers on a ship this small should not be allowed. The deck space does not accommodate it. It would be a much nicer ship if they reduced the passenger numbers to 1000. Having said that, we did manage to have a nice time and a holiday is, after all, what you make it.