Oasis of the Seas Review

Not the best cruise. management issues

Review for the Western Caribbean Cruise on Oasis of the Seas

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Additional details

Sail Date: Sep 2010
Cabin: Superior Ocean View Stateroom with Balcony
Traveled with children

An impressive looking ship. On the day that we boarded, we asked the check-in staff, did my 21 year old daughter require to carry ID, to enable her to purchase alcohol, she replied that she didn't need to carry any ID, because her sea-pass card was an adult one. On the first hour we were on board we decided to go and see the Welcome Aboard Show in the Aqua Theatre, we decided to get an alcohol drink to watch this show, when the bar tender ask my daughter for her ID, when I explained that the check-in staff, had said she wasn't required to carry any ID. The bar tender said that was wrong and the check-in staff didn't know what they were talking about. The management was called the resolve this situation, and a female member of management, came and explained very loudly in front of all the guests at the bar and surrounding area, that the check-in staff were wrong and my daughter would not be served any where on the ship without ID.

This member of management totally humiliated us in front of other guests, with no apology.

We spoke to Guest services, who had never heard of any ID having to be presented. But we never received an apology from this member of management.

Cabin Review

Superior Ocean View Stateroom with Balcony

Cabin D4

Smallest balcony cabin we have ever had. no room for 4 persons. no room for luggage. very small closet.

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