We decided to take a quick 1 night cruise to Vancouver BC as part of an anniversary celebration. After checking with the HAL office in Seattle, we found we could board early, eat lunch and then relax on board before we set sail. Alas, it was not to be.
After scrambling to catch an early morning flight as planned, we were met by security officials at the terminal who said that boarding the ship had been postponed by the Coast Guard. After entering the terminal around 11am, we had to pay to have our luggage stored (adding more insult to injury). We were then directed to check in. As we checked in, we were told that we had been notified about this delay (we had not). A one page written explanation was provided to us. Apparently the ship had "gained weight" (don't we all in middle age?). This had been noted during the last time the ship was in dry dock. As part of licensing procedures, additional testing was needed. The incline test requires that there be no additional weight on board (translation - passengers, food and most of the crew). Engineering crew remained on board along with a few others, we were told.
Some informal networking while enduring the 5 hour wait with fellow passengers (and some HAL employees) revealed that this indeed was known fairly well in advance, but was never disclosed to us during the booking phase. With all the information the cruise lines have for each passenger (cell phone, email, etc), the bigger question remains of why they couldn't send a text or email advising of the delay as the airlines will often do.
Lovely room but showing signs of middle age, wear and tear. Carpet and upholstery were stained. The pull out sofa had damage at the bottom. For the brief time we were able to use the room, it was comfortable but not quiet. We could hear running and moving of furniture overhead in the Lido deck until late at night. Next time we'd try to select a room further away from the Lido Deck action.