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Celebrity Solstice Review

Not as good as reviews would suggest.

Review for the Western Caribbean Cruise on Celebrity Solstice
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Lamia1
First Time Cruiser • Age 60s

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Cabin

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Sail Date: Sep 2010
Cabin: Inside Stateroom 9

Good- super fast check in- let us on board at noon, it took all of 15 min's. Food is some of the best we've had in recent years-better than RC. Cabin's are larger and better designed than we've had previously (we usually take inside cabins). Bad- While food was good, seafood & meat are all previously frozen as tasted like it-dry, never hot in dining room. We were forced to pre-pay tips to be allowed to dine with friends who were in acqua class dining, and there is definitely a significant difference between service in the pre-paid area vs. timed dining where the staff has to earn the tips. Wait time for drinks both at the bars and in dining rooms was excessive, at least 10 min's each time you wanted to order. Our room steward was very friendly, asked 1st thing if we had any special requests-yes, ice at 7pm each nite- never once got it w/o calling, they didn't even replace the shampoo(our friends had the same issue). Boat itself is very limited in what it offers-very small pools, glass show was cool, but large natural grass areas are a total waste of space and could have been used for some better entertainment-miniature golf at least. Even the folks behind the main service desks were rude, ignored you while you waited in line like at a bank for the next teller. They forgot to give us a departure form form that they wanted completed a few days into the cruise, when we found out about it, asked for it, she told us "you were supposed to have been turned in yesterday and it's too late now". Naturally, it was not too late and it was taken care of after we complained, but who needs the hassle?

Cruising used to be high class travel with exceptional food, staff and experiences. It's now all about making more money off of the guests, just about everything has upcharges. No more midnight chocolate feast, no towel animals. Mobs at the food buffets with too little space, especially the drink areas where coffee ran out daily and tables not bussed quickly so not enough space to find seating. Not much going on after 10pm, weak entertainment which repeats itself and very limited TV choices. Our last cruise was on the RC Freedom of the Seas- a much more interesting ship with better design, more places to eat w/o upcharges, generally a better crew.

Cabin Review

Inside Stateroom 9

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