We just completed a 12-night sailing on the Rhapsody of the Seas and I had checked out several reviews on here prior to sailing as we were a little apprehensive to take a smaller, older ship after having sailed many times on the Radiance and the Serenade, but the Rhapsody was the only ship doing the itinerary we wanted at this time of year. All doubts were quelled the moment we stepped onto this ship!
She was refitted in 2007 and looks like she was just launched! Our cabin was immaculate and undoubtedly had the best beds we have ever had! Thick mattress with a pillowtop! Much better than the Rhapsody and Serenade beds. The only downside on this ship were the tiny tvs in the cabin, but not a big deal as we rarely watched it. The Centrum area was by far better than the Radiance class of ships - more open with more multi-levels, allowing for more ease of traffic. The casino had a greater selection of machines than other ships and was totally smoke-free (Yay!) and the shops were much better laid out.
The food was outstanding and once again, the service impeccable. In fact, in 23 cruises I don't think we have ever had better dining room service. If you have the opportunity to have Orlando and Felizio as your waiter and assistant waiter, then you are in for a treat! We are off on the Mariner of the Seas next month, but it's going to be hard to top the service we just received. I would highly recommend the Rhapsody to anyone!