Great Cruise,shame about the Staff: MSC Orchestra Cruise Review by Jeff and Sharon
Overall Member Rating
Great Cruise,shame about the Staff
Destination: Europe - Western Mediterranean
The Second bit of rudeness and we was only a day into our Holiday !! Whilst leaving the Ship to go ashore at Genoa my Wife gave the Security man her card,the passenger in front was asking for his Knife of all things and they were checking through a box,I said to the security man Ill take our card and leave the other side and he said no...so I just picked it up and he said "well why did u give it to me then"....it left me fuming and I let him know !!! Add to this a A member of staff in the Buffet starting an argument with me coz I dared to pick a Plate up myself rather than let him hand it to me,this just left me completely stunned....also a shuttle bus to Town a senior Member of staff (Italian)made the staff who were going ashore get out of their seats,even though no one needed one..this made me feel sick when this is a few precious hours for these people and they deserved better !!! The bottom line is....we had a fantastic time,we met wonderful people....the Staff in the restaurants and the Bars and also cleaning are Lovely...they themselves dislike the Upper management who treat them badly and I can see why,if they speak to us like that god Knows what they say to them...
Food is good in the Restaurants,drinks are very,very expensive all over the Ship...Refuse to pay the Service charges added per day,7 Euros each...because the Staff do Not get this...we Had to write a letter saying we would not pay it and simply tipped the Waiters,Bar and cleaning staff ourselves !!! If you get a deal like us then use MSC,if you are paying full price don't touch them with a Bargepole,spend you hard earned where you get a bit more respect !!! Less
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