Well we tried P&O about 4 years ago - Oceana - not inpressed. Having booked a family suite on RCs Indepence of the seas for the end of the year, we were at a loose end , so we decided to book a cruise from Southampton it inculded Ireland, France and Spain. Our hope was that it would be better than Oceana. saddly not. For five days we had sewerage coming out of the WC in our cabin . We complained to the desk - they came to the cabin 4 times said they had fixed it. Not so - we had to eventually go to purser's desk and cause a major fuss asking to speak to the executive purser - told he was in a meeting until 5pm - the time was then 12pm . well we went to a bar and dicovered him there. When we spoke to him he was totally unhelpful - just denied every think 'No probs on the ship' . When we told him we had met others with the same prob (giving him their cabin number-names) he ran away saying he would get back to us - he did not. Later in the evening a purser found us saying they would try and sort it. It took another 3 days. we asked for compensation we got £330 which in no way really compensated us, having previously asked for them to fly us home.As people who do cruises a lot we always try the specialty restaurants well the Indian was not as good as a sainsburys take away box. 17 is ok but expensive compared to restaurnts on other ships.

Our conclusions are that the ship is undermanned, the public areas far too small. The ships ok if you should want Butlins on sea. As for the so-called Executive purser - he is unhelpful , will admit to nothing, blindly supports his staff and we hope we never have to the displeasure of meeting him again.

We feel that this is a truthful account of our time on Azura and are very saddened to write this account having never done the like before