Cruised 9/18/10 - 9/25/10
Port arrival: came to New York via travel agent booked bus trip. We just rode in; bus parked at the door and unloaded us. Luggage was taken by cruise people so no lifting or hauling for us. Luggage was at door promptly (for us anyways, some people waited).
Check in: was a little confusing but workers were there to direct us. Going through the security check was OK - one particular agent was not too friendly. Not a people person.