This cruise was a total mixed bag of both good and bad. We chose this cruise because we had not seen Alaska in a long time, and Royal Caribbean had received many kudos for being the best cruise for babies. (We have a 15-month-old). So we went with the "Rhapsody of the Seas." We were able to board just fine at 1130. Got to our room to find twin beds and a collapsed Pack-n-play tossed on the floor. We contacted our housekeeping service and were told that someone would be by to fix our room. We ended up roomless until 5pm, thanks to the mix-up and the mandatory lifeboat drills. Our son was a tired mess by then, since we couldn't find a quiet place to have him nap and we had no room. Overall a rough start. The staff in the buffet were great, though.
IMPORTANT NOTE FOR PARENTS WITH YOUNG CHILDREN: The hallways and doorways are very narrow. Your average-sized Graco stroller will barely clear through the door of your stateroom. Most of the time you will not be able to get through the hallways easily due to housekeeping carts and fellow passengers. If you can manage with an umbrella stroller, you will be better off. Especially since your stroller will take up most of the free space in your room, and will take up about half of your closet space when folded.
The "Royal Babies" program on Rhapsody is a joke. They only do it once a day for 45 minutes, and it is not a program, but a play group with some used toys out of a suitcase in a hallway lounge at 9am. Let me put this in perspective... To have my child and me dressed, fed, changed, and in any sort of mood to play by 9am means that we would have to get up around 7am. Who wants to get up at 7am on a cruise????? So we ended up missing out on all the play groups but one. Our toys to check out were random pillow case sacks of small, cheap toys. You do not get to pick the toys, they just hand you a sack. There are no enclosed areas for toddlers on this ship. There is a kid's room, but it is for potty-trained children ONLY. Same goes for the pools. So most of our time was spent in our stateroom or else with my son stuck in a stroller, since he couldn't really walk yet. He got tired of that, as did we. I ended up taking him to the cardroom to play, since it was one of the few places he could crawl safely on the ship where there were no glass coffee tables to bang his head, and few people used the space.
On a positive note, the staff were very friendly to my son and always remembered his name.
The rest of the cruise was inconsistent. Sometimes the food was good, a lot of it was strange and I had no idea what it was. The entertainment was brief. Sometimes it was good. Most of the time it was lectures. Bar service was non-existant except during evening events. Save yourself some money and skip the unlimited soda. Unless you walk over to the bartender every time, they will not refill it for you. Drinks in the evening become expensive - Your $8 martini comes with an automatic $1.20 tip, and then they expect you to tip on top of this. So your $8 martini becomes a $12 martini. Ouch!
On a positive note, our ports of call were wonderful! Juneau was beautiful, as was Skagway. The inner passage scenery was amazing!
If you are older, or quiet, and have no young children, this would be a good cruise to take. If you want a more active cruise, or have small children, I would pass and go with a different cruiseline.