We went on the Oasis, August 28th 2010. When we arrived at the port we were directed into a huge warehouse looking room, and waited in line for customs. This went relatively quickly. However when we got to the RC window there seemed to be a problem with our account. After looking at our papers for over five minutes we were moved to another window to see what our problem was. Was told there was a small balance due. Apparently there was an error on RC part, because it was taken off our account and we were told we could get on the boat. Took a bit longer than most people… When we entered the ship it was absolutely beautiful. We went for a drink and waited till 1 pm to go into our room. Our room was small but worked for our needs. Weird that they have no electrical sockets in the bathroom however they have a huge makeup mirror with a chair in the outer room. One of the first things we noticed in the room was that it was extremely warm. The master switch was on and our balcony was completely shut, yet the temperature in the room was warm. We had a balcony room overlooking the boardwalk, and our view was the top of the carousel!!! Not a good view at all. Our luggage was delivered by 130. We unpacked and on we went to look around the amazing ship.
At 4 pm we were directed to the safety drill. Located in the main dining room. The Captain came over the speaker and informed us that due to Hurricane Earl that we would not be able to go to the Virgin Islands!!!! So disappointing.. They changed our port of calls to Costa Maya and Cozumel. They were also scheduled on different days than the original port days. By 1130 that night RC had refunded our excursions payment to our account. It was done by a cruise credit. Which you had to use or you would lose. Our room continued to have AC issues throughout the entire cruise. We went to cruise services several times, yet the problem was never solved. Made staying in the room and sleeping very uncomfortable. (At least 80 degrees in our room) The temperature outside was in the high 90’s. We also had an issue with some sort of grinding noise.. Loud grinding noise coming from the floor below our stateroom… two afternoons this went on.. We brought this to cruise services attention and they denied having any work going on in our area.. However the second evening of the grinding we found a bottle of wine from cruise services in our room for our trouble. Nice touch… You will find that the entire week you couldn’t feel the ship move AT ALL.. If you didn’t look out the window you would not even know you were on a ship… Pool area was never overly crowded could always find a chair. My hubby loved the zip line… went twice… didn’t see many people on the rock wall.. But the flow rider was always busy.. If anyone says the ship doesn’t feel crowded with over 6000 passengers, and 2000 staff are lying. On the promenade deck at times it was just like the mall on Christmas Eve!!
MY TIME DINING-I had scheduled before we left, our dining times to go along with our daily activities, however due to the port and at seas days changed I was needing to adjust our reservation. I called the restaurant and was told that we could not change our reservation. That we could just come and wait in line to get a table. (lines that could take over an hour to be seated) Because my time dining required pre paid gratuities the service was somewhat lacking. Waiters not at all friendly.. The floor the my time dining is on looks out to the running track, as the set time for dinner (floor below) had an ocean view. They also had entertainment, as our dining had none. The food was good but not great. WINDJAMMER- We ate there for breakfast and lunch most days, great variety in food, food was good not great. Although it got crowded we never had a problem finding a place to sit. JOHNNY ROCKETS-we went here one day for lunch and it was awesome, the onion rings where out of this world. Paid a small service fee but was worth it. We went one day for breakfast and it was of the same quality as the WINDJAMMER. Nothing special. CUPCAKES- LOVED THE CUPCAKES.. Enough said. $2.50 per cupcake but was very worth it.. WIPE OUT CAFÉ-pizza was the main offering and hot dogs. They only had water and lemonade to drink, and both times we went...they were out of lemonade. We didn’t eat at any other specialty restaurant because of the extra fee, and from what we could tell a lot of people thought the same, many were empty each night.
PIZZA-they had alright pizza but only water to go with it.
PICTURES-for a ship this size they only had maybe five stations set up to take pictures, if you didn’t get there early you had long lines to wait. However loved the set up to review your pictures. Having them on the computer was a great idea.
SHOWS- Hairspray was absolutely wonderful!! Ice show incredible… Come fly with me.. Amazing… comedy show was good.. Small room to have it in… We went to every show offered and the entertainment was top notch. We enjoyed every show.. The only problem we saw was although you were told over and over again you could not save seats, people saved seats, and many people got upset because they couldn’t get the best seats because others where saving several or rows of seats for people. RC was told on two occasions that we saw of the saving of the seats, and yet did nothing. Got ugly one night between two people. The other issue was that on the night we went to the outside show (aqua show) it was raining, and there is only so much covered seating, one of the best seats were reserved for the diamond cruisers. This in itself was fine, however 10 minutes before the show they opened those seats to anyone. However people like us that sat in the rain who had gotten there early had worse seats than people that showed up late and go the prime seats (out of the rain) because of RC opening those seats up late.
STAFF-The staff was amazing, our state guy called us by name and did a wonderful job. Met several bartenders that made us feel very welcome every time we went in, and loved to talk to us, and answer any questions. Even though the drinks where a little high priced they didn’t skimp on the liquor. These men and woman work their butts off for little pay, with a smile on their face every minute. The cruise director, Richard Spacey was awesome!! His “I love you” after each announcement was priceless.. EXCURSIONS- NASSAU-we had schedule to go to parasailing. So disappointing, the men on the boat where less than friendly, and made us go up with other people. Not worth the money. The town/shops didn’t open till 10 am.. So there was not much to do there until then. Nothing special. COSTA MAYA- the area you go directly to after getting off the ship is bright with a beautiful huge swimming pool in the middle of the shops. However, as soon as you leave that area it is so poverty stricken. A hurricane had come there about three years ago and you can tell the area has never recovered. People were living in houses that you could see thru, most no electricity. It broke your heart. We went on a Jeep ride to a beach area where lunch was to be served. The place was very nice, the food was horrible.. The worst part was the bugs!!! You could barely sit on the beach because of the flies. There were also some sort of bug, was told later that it was like a horsefly. I got bit at least 6 times, one right before we left the beach that got me on my palm. My entire hand including my fingers swelled up three times the normal size!!! Later my arm also swelled up.. Extremely painful. It stayed swelled for over 24 hours. COZUMEL-We had been to Cozumel several times so we knew what to expect. We first took a short taxi ride to town, to only leave about an hour later. We could not walk down the street without someone grabbing you to go into their store.. It was horrible. We went on our excursion which was taking a boat ride to Passion Island. This was the best excursion EVER!!! We went to a private island with about 200 other people..And the island was huge.. No crowding there…. they had an excellent buffet, food was awesome and an open bar. The staff wouldn’t let you lift a finger.... the water was absolutely wonderful.. And they offered a massage for only 35 dollars for 30 minutes right there on the beach.. heaven!!! Couldn’t ask for a better excursion..
Over all we had a wonderful time, but would never again spend the money just to go on the Oasis of the Seas. A freedom class ship would have been just fine. If you have any questions please feel free to email me at email@example.com.