On the good side were the shows. Our room Stewart was very good and our dining room waiter was also very good and very funny.
The ship is okay but does show it's age and need to be refurbished.
As for the food. The quality was low and the portions were small. The dining room seemed disorganized. We usually never return food but we needed to do that a couple of times.
The Buffet was particularly disappointing. The food quality got worse as the week progressed to the point where we only ate hamburgers for the last few days. There is food available up until 11:00 PM and only pizza after that. The was never fruit or melon at the late evening buffet. Also, the juice machines had a note on them stating that sugar is added to the juice. Fresh juice was only available for an extra cost. The servers at the buffet seemed to never understand what you wanted and we needed to do a lot of repeating and pointing.
We spoke to the dinning staff about the sugared juice and lack of fruit at night and they stated that they are using a new food service and this was what they got. We were told that if we wanted fruit we can order it through room service but we don't like to have foods in our room and we prefer it at the buffet itself.
The famous Celebrity waffles are very good and was the one thing that we looked forward to at the buffet.
We feel that the food is one of the reasons that most people take a cruise and that this experience did not make us a fan of Celebrity. I did email them about my food issues and have not heard back from them to date. We spoke to many people that told us that other Celebrity cruises are much better but we feel that it is not a good idea to sail a cruise under the Celebrity name with low quality food.
Last year we took a Carnival cruise with a family group and that cruise, which also left from New York, was better in almost every respect to the Summit. This really surprised us.