This was our 15th cruise and our first time on Oceania. We felt we were ready to get away from the "bigger is better" cruise ships and lines and we were generally pleased with the Oceania experience.
The Nautica is a well maintained ship that was recently dry docked for refurbishment.All new teak wood throughout the exterior spaces with new chairs as well. The only area of the ship that looked "dowdy" was the buffet area. Loved the Tapas on the Terrace area at rear of ship for eating outdoors.
Pros: a great itinerary with access to smaller ports, such as Portofino & Amalfi, due to the smaller ship size. With less than 700 passengers, ship never felt crowded, very few children (all well behaved), better quality of food and service. Nice group of travelers, mostly couples.
Cons: Destination Services (tours) overpriced and poor quality. We went for almost $1500 in tours and not one was decent,let alone exceptional. Destinations Service staff on board More
ship gave us a $30 refund per person when we complained that the description of a tour in Montenegro did not in any way resemble the actual tour itself. We are currently demanding a full refund of $298 & haven't received a response to our letter of complaint to Oceania in Miami.
No shuttle bus was provided in the ports to get us into the towns. This is something that Oceania needs to work on.
The specialty restaurant Toscana was a major disappointment. We are from the NY area and are inundated with decent Italian restaurants and this wasn't even in the "decent" category. Nothing on the menu was overly exciting...what is everyone raving about? Polo Grill, on the other hand, was fabulous and we ate there twice. The food and service in the main dining room was also very good.
Used the laundry room iron to touch up a few items and it was always crowded with lines waiting to get in when it opened at 8am. Much too small.
Limited entertainment, the comedian was good but not much else to remember.
We were generally pleased with the overall experience, but when we did the math, the trip cost us approximately $1,200 per day, which was much more pricey than a similar itinerary on Holland America's newest ship, the Nieuw Amsterdam. We're still trying to decide if it was worth the difference. Less