Overall Cruise: We went into the cruise with some reservations. We went on the October 10, 2004, cruise. We were called by our travel agent during the previous week to tell us that NCL was offering a full, no penalty refund if we chose to cancel our trip. We were on the Big Island and went to the port in Kona when the ship docked to talk to passengers that were on the POA to find out how their experience had been. We were happy to find out that they had overall been pleased with the ship. So, we forged ahead and took the plunge.
First off Hawaii is the most beautiful place I have ever visited. The POA offers a easy way to get to see many different things in a short amount of time. Most of your awake time is in port. The staff is very very friendly, they are trying their best, and are still undermanned but do a good job. NCL waived the $10 a day "Resort Fee" on our cruise so, it was back to tipping at your discretion. Overall I would recommend this cruise as a way to see a lot of Hawaii. If your primary reason for going is to go on a 5 Star cruise ship, I would probably look elsewhere. I was in a group of 6 and we enjoyed our time on the ship and loved Hawaii, and expect the ship service levels will continue to get better as time goes on.
Embarkation: THe whole getting on the ship process was handled easily. You just have to wait in line similar to the airport security lines and pony up to the desk get your picture taken get your room keys and go. Make sure you have submitted credit card info ahead of time, to avoid delays at check-in.