Nieuw Amsterdam Review
Rating by category
Additional details
Our group of ten consisted of family and friends (6 male, 4 female), aged between 24 to 56 years. Most of us have cruised before. My wife, our son and I have cruised with Carnival and Royal Caribbean several times before. This is our 4th 12 night cruise in Europe and our first cruise with HAL.
Ship Info : Lovely new ship - that's why we picked this cruise. Small atrium area - not as spectacular as other ships we have been on. Generally, the dEcor was tasteful and functional. Lots of very comfortable places to sit alone or to spend time together.
Service : Room stewards were fabulous - always helpful and accommodating. Waiting staff were attentive and very professional.
Cabin Review
Standard Interior Stateroom
Cabins 7129, 7125 : a loud mechanical banging noise near the rear wall ceiling, starts randomly at about 4:00am and continues until the late morning. HAL could not identify the cause and we were moved after 5 sleepless nights. Cabin 5024: the air-cond was broken and was stuck on the coldest setting. It was like a meat safe and is impossible to sleep. I believe the Front desk already knew this room was problematic, but still moved us there. Both moves we had to do ourselves with no assistance and this wasted two mornings. Our final cabin, 6136 was great - we finally could sleep after 6 terrible nights.