Checking in for our cruise at Genoa port could have been any booking hall or terminal building, which in this case was a good thing as this cruise was a birthday surprise for my mother, who had no idea she was going on a cruise, untill she was shown to her cabin. Which was a very nice, modern spacious cabin.My cabin was also nice and modern but not as big as mums.
The embarkation process was very slow, they would call so many people at a time, even though we had done all the paper work in the previous hall, i dont know what the hold up was as it was now mid afternoon, surly time enough to prepare all the cabins for news guests.
The ship was beautiful, full of Italian elegance.You could not fault the cleanliness on the ship everything was sparkling.
The main restaurant was very elegant, we were sat at the same table every night which was fine, the table linen was of the finest quality (i do appreciate a nice bit of table linen)the service and the food was good, although they did forget to bring mums birthday cake( that i had pre ordered and paid for )and the waiters do not make such a big thing of any celebration as they have on other ships i have been on. Maybe the tables were a little close to each other.
The self service buffet restaurant was nice,and food displayed in a good manner, although the food was not always hot only warm, the tables were not cleared and cleaned quickly enough for other diners,even though there was plenty of staff standing around.
some of the evening entertainment was good, but most of the shows we left early. On the last night there were games for you to participate in all around the ship, maybe fun for children but not for the grown ups.
The casino and gaming facilities were good.
The spa and beauty rooms were not as well promoted as on other ships, when i went to check it out it was very expensive.
On the morning of disembarkation we were going to stay on the ship until 11am, then go to the airport for our flight home,however at 9.50am our names were called ( we were the last 4 passengers on board) and were told we could not stay on the ship and had to get off straight away!On other ships i have always been able stay until such time as i had to get off !! which left a little sour note to the end of a lovely cruise.