Your Ultimate Cruise Guide

Celebrity Infinity Cruise Review by wildargosy: Time wasting excursions

Celebrity Infinity 4
wildargosy
Member Since 2010
0 Forum Posts

Overall Member Rating

Time wasting excursions

Sail Date: March 2010
Destination: Panama Canal & Central America
Embarkation: Fort Lauderdale (Port Everglades)

In most respects the cruise and the ship itself were fantastic!

BUT - We booked 3 excursions which were cancelled before they started (one due to weather therefore understandable, but the other cancelled for 'technical' - unexplained - reasons) and a 4th (which was the source of irritation) was aborted because of incidents which were capable of being anticipated. As a result we lost more than half of the port time. More than anything we were annoyed at the attitude of the excursion staff on board at the time, and even worse the attitude of the so-called Customer Relations dept after we returned.

We have cruised several times; the only source of complaint we ever have is the lack of efficiency, and high cost, of excursions. Together these factors ruin many trips.

Of the various cruise lines we have used Celebrity is the worst - they border on being offensive when one complains.

Advice to fellow travellers? Research ports before you go and don't More be afraid to 'do your own thing' - often more satisfying and definitely better value than excursions!! The local people at most ports love to help and please you!

In all other respects the cruise and the ship itself were fantastic! Less


Published 08/04/10

0 Helpful Votes

Read more Celebrity Infinity cruise reviews >>
Read Cruise Critic's Celebrity Infinity Review >>

Compare Prices on Celebrity Infinity Panama Canal & Central America Cruises

Cabin review: 046043 Ocean View 4

Good, a bit small

Read All Ocean View 4 (04) Reviews >>

Port and Shore Excursions


Buzzing, loved it


Whale watching - brilliant!


OK - been before and not much left to do

Compare Prices on Celebrity Infinity Panama Canal & Central America Cruises

wildargosy
Member Since 2010
0 Forum Posts
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Public Rooms
Rates
Service
Shore Excursions
Value for Money
Skip X

See Celebrity Infinity deals up to 82% off:

July Deals
Celebrity Infinity 73% Loved It

 
7 Night Alaska Cruise
See all Celebrity Infinity Deals >>

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.
We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.