I went with a group tour, so the travel agent chose NCL. None of the group were impressed. Embarkation went very smoothly and i must say professionally. However, upon entering the ship, you were on your own. I finally asked one of the employees, "Where do I go?" she stated if i was hungry go up to the 11th deck. That was it. I went to 11th deck. a very nice bbq was underway. The band was playing, all in all it was good.
My room was ready right on time, with luggage waiting. I called room service and asked for an iron, this was a BIG mistake. i was informed VERY rudely, that this was not done on the day of embarkation. So, I went to dinner wrinkled. I made the second mistake by calling and asking for an iron the second day. Let me state, i am aware of the fire hazard, and even MORE aware that they want you to pay for their services, however, i did not want to wait 2 days for a pressed shirt. I was told even more rudely that I would have to be in my room for the next 15 or 20 minutes, if I wanted an iron. i said, "NO,problem, I am calling from my room..." I waited and hour and twenty minutes and still no iron, second night of "wrinkled dinner."
I have fun going to the grocery store, let alone on a cruise! I could not let rudeness pass,I called and asked for a manager. Explaining what went on I told the manager that I did not travel thousands of miles to get worked up over an iron, but I could not allow rudeness to go unreported. He apologized profusely and said he would look into it. the next day he sent word for me to meet him, and told me he had spoken to the lady in housekeeping, i said good and went on to enjoy my vaycay. They next day a bottle of wine and a fruit and cheese plate arrived to my room. This was nice, but i don't like merlot and don't eat cheese! I just wanted an iron! 12 days later and still wrinkled dinner shirts!!moving on.
The public room looked dated and that about cover it. As for the constant sales pitches from photos to colombian emeralds international, I felt I was on the set of home shopping network with no off button.
Dining..NOTHING special. I don't sing praises over adequate food and out of the 12 days, only five meals were above average. The best meal cost me $30.00 extra at the french bistro. Worth every penny. The other 4 good meals were in the Seven Seas and the Four Seasons restaurants. The buffet was ok for breakfast but seating was horrible. 50 degrees makes dining outside a little rough and as people like to linger, this was a challenge EVERYDAY.
I skipped dessert at dinner to go to the much talked about "Chocolate Buffet". What a disgusting joke.I like to eat and can find something anywhere, no here. Everything was inedible, i sat at a table with 13 other guest and we just looked at each other. Someone actually worked all day on this?! It ALL tasted like it was made from cheap Palmer's Easter candy chocolate,Gross beyond words.
The waiters came around saying,"Would you "LIKE" a glass of champagne? Not would you "WOULD YOU LIKE TO BUY A GLASS OF CHAMPAGNE". They made plenty of very vocal enemies right then. I just left the room.
The shore excursion were very enjoyable, keep in mind I only purchased one from NCL.
The Norwegian sun was a perfectly fine floating Super Eight Motel, taking me from port to port, but what a huge disappointment! the staff was for the most part VERY young filipinos that became too comfortable performing their jobs as the two weeks passed by. i don't want to hear the sing, make passes at co-workers, while i am walking to my dinner table.