Arriving at Palma airport, we collected our luggage quickly and trekked through the airport. No problems getting through Customs, and met by the Thomson rep and directed to our coach. On the coach and away in about 30 minutes from landing.
On the journey down, the rep explained the embarkation procedure, and got us to complete paperwork. Arrival at dockside, we were given more information on how the formalities would be completed while the cases were unloaded by staff. No queues or delays getting keys and registering our card. A quick photo and we're onboard and in our cabin less than an hour after landing, which was great.
First impressions of the ship were VERY good - clean and shiny with lots of staff to help. The cabin was lots bigger than we'd expected - a double bed with pull-down bunks. Even the bathroom was big and spotless.
Great location. Quiet, even though under the Medusa lounge.
Handy for stairs. Great size for a family too.