We are a family of four (Mom, Dad, 14yr old son and 18yr old daughter). My husband and I travel extensively for our jobs, and we have taken many family vacations throughout the world but for some reason, only decided to cruise now. The itinerary for the Carnival Victory appealed to all of us, and not having cruised before, didn't want to have days at sea, just in case we didn't like cruising.
Marriott Renaissance hotels are my favorite brand of hotels so I was excited to find one in SJ and booked a night before and after the cruise at the La Concha Renaissance. We arrived on July 3rd and I'm glad our experience at this hotel did not sour the rest of our trip. Our room was not available until 2 hours after their posted check-in time. The staff will not give us a time of when our room will be ready. I called the Marriott Customer Care number from my cellphone and even they got the run around. We had breakfast buffet at their Level 25 restaurant the next morning. We had to ask the wait staff for coffee, juice, water and refills. I was thinking that it must be the culture in PR, but after eating at Old Harbour Brewery, Senor Frogs, Myan Chung and Aquaviva in SJ, this was not normal. Don't get me wrong, the room and views are amazing - just not the service I've been used to in other US hotels. The room availability issue was the same on the return trip. 2 hours wait for the room.
All in all, the cruise on the Carnival Victory was amazing.
7408 - plenty of closet, drawers and storage; great balcony and views; can feel when ship is docking and when sea is rough; hallway noise not easily heard;
7410 - hallway noise is easily heard; can feel when ship is docking; the room was warm even after adjustments were supposedly made - fan not blowing hard enough