We spent a week on the Dream 29th June - 6th July. How reviews differ! We have been on 3 other Thomson ships, the 'Destiny', Escape, and 'Celebration' to compare.
This ship is VASTLY superior in every way, and highly recommended. Yes it’s not a new ship, but neither are the other Thomson ships. Lets face it, the 'Destiny' and 'Escape' are well past it age wise, and only us Brits would dream of paying good money for staying on those ageing tugs!! (Why are we losing all our good ships to Australia and Spain, i.e. Ocean Village 1 & 2 and Island Star, and keeping ancient tired ships!?)
We had an inside cabin on deck 6. The cabins are large by 'Destiny and 'Escape' standards, and even have a fridge and electronic safe at no extra charge. The shower is quite large too, plenty of space for clothes etc as well. I noticed that the outside cabins are slightly larger, with a bigger TV. They only show Sky news, CNN and 2 channels showing movies, so thats not an issue.
The ship was very clean and tidy, and we never encountered the 'smells' that other people have reported, so they must have sorted that out!
The food was very good. We never ate in the Orion restaurant, because we don't like all the fuss and one hour plus it takes to get through all the courses, so can't comment there. The buffet self service restaurants, Sirens and Andromeda were excellent, with plenty of choice on offer, even a pasta bar and whipped self serve ice cream. No problem with the food being too cold either.
Entertainment was OK, and I will have a little moan here. Loved the quizzes and game shows in the Medusa Ballroom. The music shows in the Atlante Theatre became a bit 'samey' and have I have seen them in different guises before on the other Thomson ships. I would like to see more varied acts like they have on the 'Ocean Village', like tribute acts, magic etc. They only have one comedian a week, and on our week it was Maurice Grumbleweed, remember him!? Well, his jokes were ALL early 80's stuff and he sang more than he told jokes, maybe a good thing really, but they could do with getting a fresher, younger comedian, with new jokes!
Yes there was an Air Conditioning problem on our cruise. Our cabin was around 80 degrees, but we managed to sleep OK. It was worse in the Theatre, Ballroom and shopping areas. As you can imagine when there are hundreds of people sat in the lounges, things get a little hot! It became unbearable one night in the theatre, and we were glad to get out.
What annoyed us most, was the fact that it took 3 days before the Captain finally announced there was a problem it, and the engineers were working on it. Anyway, they finally sorted it out on the on the 6th night and the cabin temp dropped to a comfy 70 degrees and it was OK in the lounges etc. On the last night, we got a letter of apology, and a cabin credit of £75 per person for the discomfort! Not bad really, and with 1500 + passengers, quite a costly gesture by Thomson!
All in all, a lovely ship that will get even better after the refit in the autumn. Will definitely go back on the 'Dream' and may try a Caribbean cruise on her next year.
Any questions please feel fee to email me: firstname.lastname@example.org I even have the bar prices!