In late August our TA called and offered us a full refund. You can just imagine our shock and later horror as we became aware of the situation from this board and the numerous negative reviews. Because we had booked non-refundable flights, we decided to go ahead with the cruise anyway and make the most of it. And we too, are so, so glad we did! Many of the problems previously mentioned have been addressed and corrected.

We too, highly recommend arriving a few days early to adjust to the time change. Our city-view room at the Waikiki Marriott was very comfortable. The view was actually of both the ocean and city (not that we spent much time there). I think we may have just lucked out because our room happened to be on the end of a corridor and had two windows. By booking this with NCL, we took advantage of the pre-registration and were able to skip a few of the steps when it came time for boarding the ship. Once we arrived at the hotel and until we departed from the airport, NCL took care of our luggage with no problems.

My husband and I have only cruised two previous times, most recently in '01 with Princess on the Ocean for an Alaskan Cruise & Land Package. Concerning the cleanliness of our cabin, we found it to be taken care of adequately. The bed was made early, turned down at night, and two small generic mints left behind. The bathroom was actually very nice even though small. Our shower and the rest of the plumbing worked fine without any problems. I can only think of two negatives, (1) the cabin carpeting did not seem to have been swept daily (if at all) and (2) electrical outlets are very limited. I am not sure that a power strip (that was suggested on a previous thread) would have worked because of the number of prongs. Read more