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Norwegian Sky Cruise Review by mickeyforus: Family Cruise after wedding on south Beach - took 1st timers


mickeyforus
5 Reviews
Member Since 2008
14 Posts

Member Rating

Cabin 4.0
Dining 1.0
Embarkation 5.5
Enrichment Activities 1.0
Entertainment 3.0
Family & Children 2.0
Fitness & Recreation 3.0
Public Rooms 3.0
Rates 2.0
Service 1.0
Shore Excursions 1.0
Value for Money 1.0

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Family Cruise after wedding on south Beach - took 1st timers

Sail Date: June 2010
Destination: Eastern Caribbean
Embarkation: Miami

We have travelled as a group of 4 with 2 cabins on NCL out of New York and Miami on the Dawn and Pearl class ships. We have always had a great experience, until we decided to go on the Sky. We each took our adult children and another couple who were married on sunday night along with a 3 year old, so there were 10 of us and 5 cabins on deck 8, 2 ocean view and 3 inside.

Embarking: Great, an A plus to NCL, easy and quick. On the ship within minutes it seemed. Once on the Sky, things quickly went downhill. The ship itself is nice, clean (other than for the public washrooms towards the end of cruise, disgusting) and they have kept it fresh.

Food: very bland, everything seemed to taste the same, service in the main restaurants was extremely slow, we only ate together as a group twice as it took over 2 hours, the kids got tired of waiting and chose to eat at the buffet for the rest of the cruise. The staff were unfriendly, unhelpful and without smiles. In one case, after More adding a further tip to my drink from the bar (in addition to the 15% they collect automatically) I was told perhaps I would tip better next time. Needless to say, we did not ask for anything from this staff member again. Our daughter was charged for 2 buckets of beer (diff brands), when she went to customer service and told them she had only gotten 1 and did not drink the other brand, it was not hers, she was told "don't worry, not a problem, just pay it anyway"!!. So she was to pay for something she did not get. We argued, she let them know that they could either remove the 27.45 charge which was not hers, or she was removing the tips from her room, which were 50.00, their choise. They then called their supervisor, who had copies of the bills sent up, proving that one was not hers, then removed charge, no apology etc.

Excursions: We booked 6 excursions, 4 were cancelled, and the other 2 times changed. Also book 4 para-sailing at private island. 2 were not given tickets, the other 2 were, and when asked at the desk about a ticket, told to take a copy of their room charges showing they had paid for excursion. No one seemed to know what was going on.

Ourselves and our travel companions completed the 250 deposit info for our next cruise (which gives you a 100 credit immediately), theirs was processed, ours was not. When I asked NCL about it, they said it would be done. When we got home and our travel agent had gotten the info for our friends, but nothing for us, I called again. They did return my call, but said that there was nothing they could do. Very disappointing time as our 1st family vacation together in 12 years. I had to opportunity to go to a travel show which included NCL. When I brought up my thoughts she told me to see my travel agent. What is she to do? The representative was not interested in the least.

We will go on NCL again, but not the sky, the Dawn was far better and so was the Pearl. We go every January, this year we have booked on Freedom of the Seas with Royal Caribbean to try it out. If this is your 1st cruise, do not go on the sky, and go on a minimum of 7 days, as the crew is much more professional and there seems to be more organization etc. Less


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Cabin review: Norwegian Sky

Ocean view cabin, decent size and good storage.

Port and Shore Excursions


Daughters went horse back riding, said it was very nice. We have stopped here before and done the island tour, so we simply took a shuttle over to the market and back, cost was 4.00 each, both ways.

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love Nassau, other than people chasing you down the street to braid your hair, Ladies if you have long hair, wear it up, tuck it in. They hound you. We took a shuttle in front of the customs to the Atlantis Hotel and Casino. Cost was 4.00 per person each way. This is a must. We went to The Dig, additional cost of 35.00 per person. Extremely interesting, great pictures and allows you access outside. The hotel is simply amazing. We stopped at the casino and won enough to cover the costs of going also. Many shops right off the ship. Some good deals. The water is beautiful If you take a tour on the water you will see Oprah Winfrey's Nassau Home!!

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