We have just got back from first sailing from Rotterdam. It took a long time to board as we found out later that there was a problem with ship and had to sail slower than scheduled and therefore was due to arrive at 5.30pm instead of 10am. So there was a delay in boarding to give people a chance to decide not to sail if there travel arrangements would not allow. then the computers went down so after arriving at 10.30am we boarded eventually at 2.30pm!
The ship is huge and in the most, beautiful.we had a balcony cabin on deck nine which was the only thing that we did not like about the ship. we did not like that there was no bathroom and although the shower and Toilet doors were not see through they were not soundproofed! also the sink in the main cabin was very small. The TV and phone were not working but I am sure these will be ironed out before the transatlantic sailing.
The Blue Man group show was great& full so make sure you make reservations on line before you cruise. We also because of delayed arrival got to see the cast from the legends show perform in the main restaurant during lunch on the day into Southampton. In fact all the entertainment around the ship was very good and the staff very good too.
If you like this new concept of cabins I am sure you will love the Epic, as for us I do not know if we will sail on her again as we did not which is a shame because we could not fault any of the rest of the experience we had