Great value for a 9 day cruise: Norwegian Dawn Cruise Review by kj654
Overall Member Rating
Great value for a 9 day cruise
Destination: Eastern Caribbean
Ship The dawn is the only ship I know that has a large indoor pool. It cost extra ($ 100), but my mother loved it. It was reportedly never crowded - almost like having a private pool. The outdoor pool was fun. The sea got choppy every now and then which turned the outside pool into a wave pool. They had to partially drain it a few times as water was going everywhere. There were plenty of hot tubs available at all times. My only complaint is that equipment was frequently out of order. More and more public bathrooms were closed and the showers by the pool never worked. The air conditioning in the ship had the same problem as the one in the room - it was set to deep freeze. I understand some people like it cool, but 65 degrees is too cold, especially when it is 85 outside and you are returning from the pool to your room.
Service Service was mediocre. Our cabin steward was extremely attentive and nice, so were several other crew members that did go the extra mile for us. But too many crew members simply did not care. The service at the Blue Lagoon diner was the worst. They served us desert before the main dish and threw it down on the table as if it was dog food. It was our problem to figure out where to put the desert while we were eating the main course because the tables were too small to fit all of it at once. The food quality also left a lot to be deserved - it had no taste. We contacted the restaurant manager who, to our horror, told us that that kind of service was normal for the Blue Lagoon. The front desk staff also just apologized, but you could tell they could care less. We insisted on reducing the service charge for that day, which they eventually did, reluctantly.
We did have to make use of the medical center on board the ship to get help with a sore throat. It cost $ 175 to see a doctor and get some over-the-counter sore throat meds and five pills of antibiotics. The line was very look (2 hours wait) because scores of people were seeking treatment for hideous looking sun burns. Don't forget the sun block.
Food Outside of the Blue Lagoon, the food was OK. The buffets always had plenty of food and some different choices every day. The quality was what you'd expect from a buffet or better. The main dining rooms had excellent food and service, but the portions are rather small. Even my mother who is a meager 110 pounds was left hungry.
Disembarkation was a pain thanks to U.S. Customs who take their sweet time to determine whether to let you back into the country (what's the alternative?) NCL allows you to choose your disembarkation time between 7:30 and 10:30am which is otherwise very convenient. Less
Cabin review: BA10620 Mid-Ship Balcony
Great location by the main staircase - close to everything, yet still quiet. Specious closet and bathroom. Small refrigerator. Right across from steward's space, so getting service was as easy as opening your door.Read All Mid-Ship Balcony (BA) Reviews >>
Port and Shore Excursions
Understaffed and over priced b...
NCL Always Delivers
Dawn is a beautiful ship