Have just returned from an 11 day Baltic cruise on HAL Eurodam. This was our first HAL cruise and definitely won't be our last. We have cruised before with both Princess (twice) and Celebrity, and found the Eurodam by far our favourite. We took a guaranteed booking on a verandah cabin and were upgraded to a Deluxe verandah (7009) which was spacious and quite comfortable. There was adequate storage space under the bed for our 2 large suitcases and 2 carry on bags once unpacked. The beds and pillows were very comfortable and the bathroom was the roomiest we have had on a cruise.
The food in the main restaurant and buffet was consistently of a high standard and the service impeccable. The only criticism we have is of the standard of entertainment. Princess does this aspect so much better. Apart from a very good singer/guitarist in the Crows Nest from 7-10pm, the standard of entertainment was so poor, we didn't bother about going to most of the shows and actually left a couple after just a few minutes.
We did a great 2 day tour of St Petersburg which I arranged privately before departure with a company called SPB tours. They were brilliant at returning emails and making arrangements in line with our requests. They assembled a group of 16 for us and the guide and driver provided (same both days) made sure that we were never standing around waiting for our transport or held up in long queues waiting to enter venues. The tour cost us almost 1/2 the price of the ships tours (which were very large groups on large coaches) and from the comments we heard from those who did the ships' tours, were much better organised and more enjoyable. We also were able to have more flexibility built in to the tour. Our favourite port was definitely St Petersburg. Stockholm was also very enjoyable as was Tallin. (The highlight of Tallin is the Old Town, which is as picturesque a place as you could imagine; we were told that the Ship's tours did not incorporate Old Town, which people were very disappointed about). Copenhagen and Helsinki were not all that great, in our opinion.
The disembarkation process was very efficient and proceeded right on time. So, on the positive side: comfortable spacious cabin, easy to find your way around, great service, very high standard of catering, and cheap cocktails. On the negative side: low standard of entertainment, internet access quite expensive; wine list very expensive; ship's tours very, very expensive.