A lot of people like this ship. My PERSONAL opinion (comparing it to other lines I have been on) is included here.
First - they say NCL cares about its customers. WRONG. I relayed the information herein as we cruised, and to NCL in a 4 page certified letter sent immediately after we returned. Not a peep from them in response.
You're either gonna like the freestyle or you won't - there's no in between. I have a digestive problem and must eat my food plain (ex. chicken cutlet no tomato sauce - you would think its a simple request). My daughter wanted the fettucine with no parsley garnish - not a chance. After 2 nights of not even an attempt at trying to give us what we asked for at dinner in the main dining rooms, I questioned our server. He advised me that the chef is concerned with his presentation and this is how it comes out. On another night, I called ahead to the dining room to see if I could get a cutlet without the tomato sauce (and explained that I had my problem). I was first told by the woman who answered the phone that I had to call ahead the day before for such a special order. Then I called back to speak to the restaurant manager - who assured me there would be no problem. What they did was scrape the sauce off the cutlet and turned it upside down on the plate.