SERVICE: the first thing we noticed was how SHIP EMPLOYEES DID NOT MAKE EYE CONTACT AT ANYTIME nor did they attempt to speak. Getting assistance was impossible. We were owed a $65 credit to our spa services but never received it. Was told by the Main Desk Managment that it was being "checked into". That was the comment for the entire cruise. Quality of the spa was below poor.
FOOD - as in the my title - the only cruise I have ever heard of or been involved in where I left the dinner table as hungry as when I arrived. I have jokingly told friends that I was on the Jenny Craig cruise and that the food services group could feed the world with one cow for 10 years. Let me hit some highlights - Crablegs, my favorite food, was served. Let me be more clear, A CRABLEG, split down the middle and cut in sections was served on the 1 and 1/2 new potatoes as my entree'. This was after my 9 leaves of lettuce salad and the quarter sized seafood cake that I swallowed before I tasted it. The first night after dinner - what there was of it, I was thrilled that I had requested a cheese tray for midnight to celebrate our 25th anniversary with the bottle of Champagne I had ordered. I will say we laughed a great laugh when, at midnight, we received the 3 1/2inch squares of cheese and the 3 packs of crackers. The croutons with spread squeezed on top with an icing bag was the most comical of food items we were served. I did receive a raw veal parmasan which was replaced with the new one that contained the broken toothpick. The restaurant manager attempted to prove to me that the tooth pick was indeed an herb that had dried during cooking. I wasnt sure if I should laugh or be angry that he viewed me as an idiot.
The quality of food was very poor for any restaurant. The serving sizes were well below any I have ever experienced anywhere. The inability to get a decent meal was beyond our belief. The late night buffett consisted of a limited (VERY LIMITED) amount of food and once that was gone it was GONE! Upon returning from shore excursions there would be NO FOOD to be had. Room service was joke - if they did not forget then you might get some of what you ordered. The Ham and Cheese omelette consisted of no ham nor cheese and brown heavily on both sides - also known as scorched. Cresents - my favorite bread was as small as an egg and hard as a rock. The only good meal and flavorful food I received was from the lunch time sandwich guy who built the sandwich as I ordered.
Overall the cruise ship/line was subpar with poor chance of referral from us. I would never recommend this cruise line nor will I ever book with them again. The only good part of the cruise was the shore excursions - I can just as well cruise with Princess in the future and I will.
Suggest the Mining Company for jewelry purchases. Avoid the ones recommended by the cruise lines especially the location that offers to give you a free 1 ct stone - sapphire. That was a joke its own.
The shore excursion to have is the zipline in the treetops. There are 2 zipline tours and both are great. The staff is wonderful and the store is very nice. Needed more time in the port and at the store.