This was our second Princess sailing. The Ruby Princess is a beautiful ship, and even though it is a large , it was pretty easy to find our way around. The crew that we had contact with, the waiters in the dining room, our room steward and the medical staff were always cheerful and helpful.... often going above and beyond to serve us.
Our biggest disappointment was the food. Sure, there was plenty of it, but it was mediocre at best. Our waiters went out of their way (finding fresher lettuce for the caesar salad, exchanging bad tasting meat for another dish and just trying to please). If you want a good meal, go to Sabatini's or the Crown Grill. You have to pay a minimal amount, but the food was really good. Why can't they do better in the main dining rooms? Our food was much better last year on the Emerald Princess. Are they cutting back on quality to keep prices low?
We loved the ports that we visited. We were very disappointed that we could not go to Athens due to demonstrations there. Instead, we had another day in Venice. For some, this may have been a bonus, but we had gone early and spent two days already in Venice. I wish we had been able to go to another Grecian port. Having an extra day without leaving port (making three ship days in a row) was bad enough, but they charged everyone on the ship to take the shuttle to Venice and individuals had to stand in line to get that fee back if they chose not to go to Venice.
We booked Private Tours for the two ports in Turkey and in Napoli to go to the Amalfi Coast and Pompeii. All three were wonderful. We took a ship tour to Tarquinio and had a wonderful guide there. On our trip to Cinque Terre, our bus guide from the ship's tour was great, but the Cinque Terre guide spoke very broken English and hardly had much information about the area at all. We were very disappointed in this tour.
Overall, we loved the trip, loved the ports and had a fabulous time.