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Rhapsody of the Seas Cruise Review by goldenelectrics

Home > Reviews > Member Reviews > Rhapsody of the Seas Cruise Review by goldenelectrics
Rhapsody of the Seas
Rhapsody of the Seas
Member Name: goldenelectrics
Cruise Date: May 2010
Embarkation: Seattle
Destination: Alaska
Cabin Category:
Cabin Number: 3082
Booking Method: Internet Agency
See More About: Rhapsody of the Seas Cruise Reviews | Alaska Cruise Reviews | Royal Caribbean Cruise Deals
Member Rating   3.0 out of 5+
Dining 1.0
Public Rooms 3.0
Cabins 1.0
Entertainment 1.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 1.0
Service 3.0
Value-for-Money 4.0
Rates 4.0
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Ship Facts: Rhapsody of the Seas Review (by Cruise Critic!) | Rhapsody of the Seas Deck Plans
Rhapsody survivers
We were looking for the alaskan adventure and sought a new fantastic way to relax and be floated there in luxury . What we encountered was an absolute gem of a destination only diminished by the management style of the RCI ship Rhapsody of The Seas and it's "faulty tower" like style of operating a floating hotel . We enjoyed an outside cabin on deck 3 that leaked allowing freezing air to chill us , room heating that kept failing , hot water that took 5 minutes to arrive at the shower , a toilet that bubbled gas , constant noise from the common area above that prevented our choice to sleep . The hygiene onboard was atrocious , with restroom handryers from the russian fleet that prevented washed hands from being dryed , ensured that washroom door handles being constantly wet and infectious , dozens of dining tables left uncleared for new diners , who cleared them to obtain seating for their meals , and ensuring dining occurred on unclean tables that probably included poor hygiene transfers between diners and caused the numerous cases of " seasick " guests , where the sea conditions were as calm as could be imagined . Complaints made to hands-on staff went ignored , complaints and requests to management for maintenance interventions went ignored , requests to meet management were dismissed , leaving us and others wondering who the cruise was intended for . Rhapsody's management was our insight into the continual sketch of a Faulty Towers episode , but unfortunately , we were the paying guests .


After a three hour expedition of 200metres to actually board the ship , all without seating , food or water , and with hundreds of elderly passengers , we were then requested to stand on deck for another half hour at a muster point . No wonder the elderly were falling around us and without any assistance from cruise staff . I saw continual instances of poor management and lack of procedures causing delay and unbelievably beautiful but spoilt by the ships need to leave port , such as visiting Victoria , leaving port at 5.30pm , when seatime to port of Seattle was only 45 n miles away ( 3 hours ) and the ship spent 15 hours getting us there . Just wasted opportunities and leaving guests needlessly unfulfilled and underwhelmed . To the management of Rhapsody - We were left distressed by your contempt of our requests for accommodation maintenance issues , our requests for quiet in our cabin , our requests for hygiene in the restrooms and dining areas , our requests for a cabin move to be advised the ship was full , when it wasn't , our requests for movies to be shown when there was little adult activity planned or available , our requests for meeting with actual managers went from agreement to dismissal without advising us , yes us the paying guests . It was our first cruise , to test the waters , and never again with any ship associated with Royal Caribbean International or allied lines as management is depressingly bad and not as funny as Faulty Towers was to watch .



Publication Date: 06/05/10
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